Dynamic team leader with extensive experience in electrical installations and customer service. Skilled in strategic planning and effective communication, ensuring safety compliance and high-quality service delivery in all projects.
Overview
18
18
years of professional experience
Work History
Self Employed
High Caliber Construction
Schaumburg , IL
07.2018 - Current
Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
Installed electrical systems in residential and commercial buildings.
Maintained and repaired electrical wiring and equipment.
Diagnosed electrical issues using testing equipment effectively.
Conducted safety inspections on electrical installations.
Evaluated electrical systems, equipment, and components to identify and resolve defects and safety risks.
Collaborated with contractors to ensure code compliance.
Connected wires to circuit breakers and transformers.
Installed conduit systems to protect and direct electrical wiring., wire and motor controls.
Developed accurate estimates and proposals to perform electrical installations and troubleshooting.
Assistant Store Manager
Mariano's Fresh Market
BannockBurn, IL
11.2008 - 07.2019
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Supervised daily store operations and ensured adherence to company policies.
Trained and mentored staff on customer service standards and product knowledge.
Supervised team and delivered ongoing training to elevate customer satisfaction levels.
Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
Addressed customer complaints by actively listening and providing solutions. from customers by empathetically listening, recording details and offering solutions.
Assisted in inventory management, including ordering and stock replenishment.
Maintained inventory by checking merchandise to determine levels.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Coordinated scheduling for staff to ensure optimal coverage during peak hours.
Collaborated with department managers to optimize sales strategies and performance.
Implemented promotional displays that increased product visibility and attracted more customers.
Created promotional campaigns to increase brand awareness and attract new customers.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Identified operational inefficiencies and implemented solutions to streamline processes and improve workflow.
Reviewed monthly sales reports to analyze performance trends. and performance reports to support operational planning and strategic decision-making.
Ensured compliance with all safety regulations throughout the store premises.
Monitored store cleanliness and organization to provide a welcoming shopping environment.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Education
Associate of Applied Science - Automotive Diesel Industrial
UTI
Glendale Heights, IL
06-2012
Skills
Electrical installations and circuit analysis
System troubleshooting
Safety inspections
Safety compliance
Inventory management
Inventory control
Inventory counting
Store operations
Order management
POS systems
Team leadership
Employee training
Mentoring and coaching
Staff scheduling
Shift scheduling
Scheduling coordination
Store organization
Store opening and closing
Display setup
Strategic merchandising
Sales methods
Process improvements
Effective communication
Customer service
Customer experience
Attention to detail
Time management
Problem solving
Strategic planning
Work planning
Timeline
Self Employed
High Caliber Construction
07.2018 - Current
Assistant Store Manager
Mariano's Fresh Market
11.2008 - 07.2019
Associate of Applied Science - Automotive Diesel Industrial