Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and eager to learn new skills.
Overview
11
11
years of professional experience
Work History
Restaurant Co-Owner
Daddy Dawgs
03.2016 - Current
Motivated staff to perform at peak efficiency and quality.
Assisted in managing staff schedules to maintain adequate coverage for all shifts.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Conducted interviews for new hires.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Verified prepared food met standards for quality and quantity before serving to customers.
Assisted in Implementing effective inventory control systems to reduce food spoilage and waste.
Inspected equipment and machinery for proper working condition.
Assisted with purchasing food and maintaining strong vendor relationships.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Assisted in maintaining effective supply levels by monitoring and reordering food stock and dry goods.
Assisted with developing unique events and special promotions to drive sales.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Maximized quality assurance by completing frequent line checks.
Assisted in analyzing sales data to identify trends and adjust purchasing decisions accordingly.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Assisted in analyzing business performance to identify areas of improvement and make necessary adjustments.
Developed and maintained relationships with customers.
Built rapport with customers to increase sales.
Marketed business locally to increase traffic into restaurant to increase revenue.
Line Worker
Qdoba Mexican Eats
09.2014 - 03.2016
Greeted customers at counter to fulfill requests and answer questions.
Prepared and served various food items to customer specifications in fast-paced environments.
Developed and maintained positive relationships with customers to enhance service.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Kept register accurate through correct billing, payment processing, and cash management practices.
Crew Member
Sungroves
08.2012 - 06.2014
Worked front counter and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders and prepared orders.
Accurately operated cash register to process customer payments.
Collaborated with team members to complete orders.
Established rapport with customers to assist with increasing sales.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Assisted other team members to achieve goals.
Trained new team members.
Education
Bachelor of Arts - International Studies
University of South Florida
Tampa, FL
05.2019
High School Diploma -
Countryside High School
Clearwater, FL
06.2014
Skills
Problem solving
Project Support
Customer Relationship Management
Teamwork and Collaboration
Works well in a fast paced environment
Attentive
Communicative
Resourceful
Dedicated
Strong Leadership Skills
Intermediate Computer Skills
Timeline
Restaurant Co-Owner
Daddy Dawgs
03.2016 - Current
Line Worker
Qdoba Mexican Eats
09.2014 - 03.2016
Crew Member
Sungroves
08.2012 - 06.2014
Bachelor of Arts - International Studies
University of South Florida
High School Diploma -
Countryside High School
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HALEY SLATERHALEY SLATER
Vice President of Internal Affairs at Designated DawgsVice President of Internal Affairs at Designated Dawgs