Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly.
Overview
3
3
years of professional experience
Work History
Hospatality Internship
Great Wolf Lodge
Scotrun, PA
05.2023 - 08.2023
Myself along with 3 other interns were tasked with learning how to work in every store and attraction in the lodge. Once we learned every station we were made supervisors in training and were given the chance to manage over 30 employees, create work schedules, create shift reports, and open/close all stations. At the end of the Summer we were tasked with pitching a recommendation for the lodge to the Directors of each department.
Stock Assistant
Phantom Fireworks
Delaware Water Gap, PA
06.2022 - 08.2023
Unloaded and processed incoming stock deliveries, ensuring that all items were accounted for.
Organized shelves in the back room according to product type and size.
Assisted customers with locating specific products and answering questions about merchandise availability.
Provided support to other staff members during peak times of business activity.
Rental Shop Supervisor
Shawnee Mountain Ski Area
East Stroudsburg, PA
11.2020 - 02.2023
Supervised daily operations of rental shop, including managing staff, customer service and inventory control.
Ensured compliance with all safety regulations and policies.
Trained and evaluated employees on proper use of equipment and procedures for renting out merchandise.
Monitored the quality of customer service provided to ensure satisfaction.
Provided technical support to customers regarding product use and operation.
Resolved customer complaints in a timely manner to maintain good relations with customers.
Education
Bachelor of Science - Business Administration And Management
Susquehanna University
Selinsgrove, PA
05-2024
Skills
Presentations
Project Support
Scheduling
Public Speaking
Supply Restocking
Meeting Coordination
Report Writing
Attention to Detail
Outstanding Communication Skills
Quick Learner
Affiliations
Varsity Football Team Susquehanna University
Practiced and trained for over 25 hours a week with over 100 teammates
Honed leadership, time management, and communication skills
Accomplishments
Al Keglovits Memorial Scholarship
Awarded by East Stroudsburg High School South
Awarded for my positive impact on my school and football team
Timeline
Hospatality Internship
Great Wolf Lodge
05.2023 - 08.2023
Stock Assistant
Phantom Fireworks
06.2022 - 08.2023
Rental Shop Supervisor
Shawnee Mountain Ski Area
11.2020 - 02.2023
Bachelor of Science - Business Administration And Management