Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brandon Brassel

Brandon Brassel

Aurora, IL

Summary

Dynamic and adaptable professional with a strong background in modeling at The Rock Agency, showcasing exceptional relationship-building and communication skills. Proven ability to promote brands effectively while maintaining a keen attention to detail. Recognized for securing repeat bookings through outstanding professionalism and versatility in high-pressure environments.

Developed skills in fast-paced, high-visibility environment, focusing on presentation and adaptability. Expertise includes public engagement, visual presentation, and attention to detail. Aiming to leverage these skills to transition into new field and deliver impactful results.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Overview

4
4
years of professional experience

Work History

Model

The Rock Agency
Chicago, IL
03.2023 - Current
  • Ensured accurate representation of brand image through professional demeanor and presentation skills.
  • Developed strong relationships with clients, contributing to repeat bookings and positive feedback.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.
  • Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
  • Gained exposure for smaller businesses by modeling for local boutiques and designers, ultimately increasing their sales.

Front Desk Receptionist

XSport Fitness
Naperville, IL
05.2024 - 11.2024
  • Processed membership registrations and renewals accurately.
  • Maintained cleanliness and organization of front desk area consistently.
  • Responded to member inquiries, providing information on fitness programs.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Provided basic technical support for front office equipment, minimizing downtime.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.

Machine Operator

International Paper
Aurora, IL
09.2023 - 11.2023
  • Conducted routine maintenance on machines to ensure optimal functionality and minimize downtime.
  • Collaborated with team members to streamline production processes and improve efficiency.
  • Implemented best practices for waste reduction, contributing to overall operational sustainability efforts.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Sales Representative Team Leader

Thorntons Gas Station
Aurora, Il
05.2022 - 04.2023
  • corporate congratulated me for maintaining a newly open store
  • Corporate came to interview me about a mew menu item being added
  • Learned CRM software to track customer interactions and manage follow-ups efficiently.
  • Participated in training sessions to improve sales techniques and customer service skills.
  • Engaged with customers to gather feedback, contributing to service improvement initiatives.
  • Adapted quickly to changing priorities, ensuring smooth operations during peak sales periods.
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
  • Developed new business opportunities by prospecting potential clients and presenting product benefits.
  • Trained new employees on customer service, money handling and organizing strategies.

Education

High School Diploma -

Metea Valley Highschool
Naperville, IL
05-2018

Skills

  • Time management
  • Dependable and responsible
  • Flexible and adaptable
  • Attention to detail
  • Excellent communication
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Customer relations

Interests

  • Martial Arts
  • Dancing
  • I like working with my hands and fixing things
  • Team Sports
  • Reading
  • Video Gaming
  • Youth Development Programs
  • Volunteer Work
  • Music
  • Community Cleanup
  • Gym Workouts
  • Regularly practice mindfulness and meditation for overall wellness
  • Running

Timeline

Front Desk Receptionist

XSport Fitness
05.2024 - 11.2024

Machine Operator

International Paper
09.2023 - 11.2023

Model

The Rock Agency
03.2023 - Current

Sales Representative Team Leader

Thorntons Gas Station
05.2022 - 04.2023

High School Diploma -

Metea Valley Highschool
Brandon Brassel