Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
References
Timeline
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Brandon Braysaunders

Nampa,Idaho

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor

Teleperformance USA
06.2022 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Navy Corpsman

United States Navy, USN
03.2016 - 03.2022
  • Improved patient care by providing thorough assessments, accurate documentation, and effective communication with medical teams.
  • Enhanced operational readiness through diligent maintenance of medical supplies and equipment.
  • Administered vaccinations and medications for optimal patient health and disease prevention.
  • Streamlined patient flow by effectively triaging emergency cases and prioritizing treatment needs.
  • Assisted physicians in surgical procedures, ensuring precise execution and positive patient outcomes.
  • Conducted comprehensive physical examinations to evaluate service members'' fitness for duty.
  • Educated patients on preventative healthcare measures, contributing to overall community wellbeing.
  • Contributed to mission success by delivering high-quality field medical support during deployments.
  • Provided critical lifesaving interventions during emergencies, stabilizing patients until further assistance arrived.
  • Supported humanitarian missions by providing essential medical care to affected populations in disaster-stricken areas.
  • Rendered emergency medical treatment and administered immunization programs.
  • Provided leadership, delegation, and exceptional medical service in high-pressure situations.
  • Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
  • Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
  • Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
  • Administered medications through injections and IVs in compliance with physician orders.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Trained new EMTs on proper protocols and procedures.

Goodwill Associate

Goodwill
10.2014 - 03.2016
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Education

Associate of Science - Gunsmithing

Sonoran Desert Institute
Scottsdale, AZ
03.2024

Skills

  • Operations Management
  • Schedule Development
  • Staff Management
  • Business Development
  • Strategic Planning
  • Data Analytics
  • Contract Management
  • Goal-Oriented
  • Staff Development
  • Project Management
  • Training and Mentoring
  • Employee Motivation
  • Policy Enforcement
  • Technical Proficiency
  • Leadership Abilities
  • Decision Making
  • Time Management

Accomplishments

    Teleperformance top Supervisor 1/20 in the United States for 2023.

    Navy/Marine Corps Achievement medal (For life-saving procedures completed from 2017-2018 with over 100 cases)

    Fleet Marine Force expert while combat deployed to Iraq 2019-2020.

    Marine Corps letter of appreciation for live-saving measures delivered leading to the successful exfil and life-saving treatment of Marines

    Army accommodation letter for medical coverage for multiple exercises

Affiliations

  • Hunting
  • Shooting
  • Fishing
  • Medical Training
  • Cars

Certification

Gunsmithing Certificate from Sonoran Desert Institute

Pistol Smith specialist (striker, hammer and revolver) PENDING

Languages

English
Full Professional

References

References available upon request.

Timeline

Supervisor

Teleperformance USA
06.2022 - Current

Navy Corpsman

United States Navy, USN
03.2016 - 03.2022

Goodwill Associate

Goodwill
10.2014 - 03.2016

Associate of Science - Gunsmithing

Sonoran Desert Institute
Brandon Braysaunders