BRANDON BRIZENDINE
Windsor,CO
Summary
Accomplished Finance Manager with a proven track record at Fort Collins Dodge Chrysler Jeep Ram, enhancing dealership revenue and customer satisfaction through expert financial management and exceptional customer relationship development. Skilled in credit analysis and regulatory compliance, I led teams to exceed performance targets by fostering continuous improvement and mentoring staff. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
Work History
FINANCE MANAGER
FORT COLLINS DODGE CHRYSLER JEEP RAM
08.2019 - Current
- Fostered a positive work environment by promoting open communication and setting clear expectations for team performance, resulting in increased employee satisfaction and retention rates.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
INTERNET SALES MANAGER
FORT COLLINS DODGE CHRYSLER JEEP RAM
01.2011 - 08.2019
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Trained sales staff on company procedures and salesmanship.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Developed innovative sales campaigns, resulting in increased web traffic and conversion rates.
- Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
SALESMAN
FORT COLLINS DODGE CHRYSLER JEEP RAM
09.2010 - 01.2011
- Increased sales by offering advice on purchases and promoting additional products.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Promoted and up-sold products and services to meet needs of customers.
SALES AND FINANCE COORDINATOR
FORT COLLINS MOTORSPORTS
01.2006 - 09.2010
- Assisted customers with completing loan applications and other paperwork.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Negotiated loan terms and conditions with customers to secure best deal.
- Explained very technical financial information to applicants in easy to understand language.
Education
High School Diploma -
CANON CITY HIGH SCHOOL
CANON CITY05-2004
Skills
- Financial Management
- Continuous Improvement
- Verbal and written communication
- Credit analysis
- Performance Analysis
- Customer relationship development
- Regulatory Compliance
- Departmental oversight
- Mentoring and training
Timeline
FINANCE MANAGER
FORT COLLINS DODGE CHRYSLER JEEP RAM
08.2019 - Current
INTERNET SALES MANAGER
FORT COLLINS DODGE CHRYSLER JEEP RAM
01.2011 - 08.2019
SALESMAN
FORT COLLINS DODGE CHRYSLER JEEP RAM
09.2010 - 01.2011
SALES AND FINANCE COORDINATOR
FORT COLLINS MOTORSPORTS
01.2006 - 09.2010
High School Diploma -
CANON CITY HIGH SCHOOL
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