Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Brandon Brown

Virginia Beach,VA
Brandon  Brown

Summary

Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Aim to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
years of professional experience

Work History

United States Navy

Aviation Maintenance Administrator
10.2020 - Current

Job overview

  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Managed efficient teams of up to 10 employees.
  • Contributed to development, implementation and execution of maintenance programs.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Organized ongoing maintenance schedules to boost system performance.

United States Navy, USN

Fire Control Technician
11.2017 - 10.2020

Job overview

  • Operated Combat Systems Operational Sequencing System (CSOSS) throughout casualty responses/operations and normal operations.
  • Conducted passive and active sonar searches for suspected targets.
  • Configured Commercial-Off-The-Shelf (COTS) radar systems and Identification Friend or Foe (IFF) systems.
  • Calculated maneuvers and provided commander with operational and situational reports along with depth, range, and system statuses.
  • Completed projects by effectively applying engineering, technical and maintenance procedures.
  • Treated classified data with utmost discretion, following military and federal protocols.
  • Tracked locations of nearby submarines by using equipment, strong analytics and mathematics skills.
  • Figured range predictions for targets and real-time propagation changes.
  • Performed routine maintenance and replaced worn parts.
  • Maintained sonar systems on ships, troubleshooting and resolving detected issues to restore proper functionality.
  • Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
  • Participated in combat training exercises and in-class training to improve tactical knowledge.
  • Updated documentation such as technical manuals and equipment maintenance records.
  • Compiled, processed and analyzed test data and results to improve product quality.
  • Maintained combat system servers to keep mission readiness at 100%

Boogies Soulfood

Waiter
07.2016 - 11.2016

Job overview

  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Used cash registers and credit card machines to cash out customers.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.

Food Lion

Janitorial Worker
02.2015 - 07.2015

Job overview

  • Swept hard surface floors using broom or push broom dust mop.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Damp-mopped hard floors to clean and remove residue or spillage.
  • Sanitized break area kitchen counters, tables and sinks.
  • Dusted surfaces, ledges, fixtures and furniture.
  • Cleaned and sanitized drinking fountains.
  • Wiped light switches, switch plates, door knobs, door frames and door jambs.
  • Hand-cleaned telephones, door knobs, and remote controls.
  • Polished stainless steel fixtures and furniture details.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Moved furniture for cleaning and set up for special events.
  • Operated compactors and balers to discard cardboard boxes and trash.

Remedy Staffing Agency

Distribution Associate
01.2015 - 02.2015

Job overview

  • Prepared boxes, pallets and crates for outgoing shipments.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Prioritized and rearranged tasks to meet changing demands.
  • Inspected merchandise for damage and discrepancies with documentation.

Kroger Marketplace

Courtesy Clerk
04.2014 - 01.2015

Job overview

  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Restocked and organized merchandise in front lanes.
  • Monitored safety and security concerns and reported to leadership for resolution.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Responded proactively and positively to rapid change.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Communicated professionally with colleagues, freelancers and clients.
  • Trained new personnel regarding company operations, policies and services.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.

Education

Woodrow Wilson High School
Portsmouth, VA

High School Diploma
06.2015

University Overview

Skills

  • Data Integrity
  • Procedure Maintenance
  • Preventive Maintenance
  • Performance Improvement
  • Performance Maximization
  • Goal Management
  • Document Organization
  • Logistics Database Management
  • Stress Tolerance

Additional Information

Additional Information

Currently holds TOP SECRET Clearance SCI eligible.

Willing to relocate.


Timeline

Aviation Maintenance Administrator
United States Navy
10.2020 - Current
Fire Control Technician
United States Navy, USN
11.2017 - 10.2020
Waiter
Boogies Soulfood
07.2016 - 11.2016
Janitorial Worker
Food Lion
02.2015 - 07.2015
Distribution Associate
Remedy Staffing Agency
01.2015 - 02.2015
Courtesy Clerk
Kroger Marketplace
04.2014 - 01.2015
Woodrow Wilson High School
High School Diploma
Brandon Brown