Seeking a challenging role to utilize my skills and contribute to the success of an organization. Meticulous and systematic Program Specialist skilled in organizing, planning and managing daily director needs. Bringing great expertise in coordinating documents, reports and records, handling correspondence and managing calendars. Highly skilled and experienced with a proven track record in providing oversight and coordination to the Office of Recruiting (OOR) and Human Resources (HR) applicant submissions and evaluation process. Strong expertise in managing and tracking government staff property for accountability, overseeing budgeting and building-related requests, and analyzing data to provide valuable insights on a variety of task.
Overview
7
7
years of professional experience
Work History
Administrative Assistant (40 Hours Per Week)
Telesolv Consulting (Dept Homeland Security FPS)
Alexandria, VA
04.2020 - Current
Provide oversight and coordination of the Office of Recruiting (OOR) initial applicant submission form and packet for entry into the Training and Management System (TAMS) that i receive once completed by recruiter and branch chief. Duties include reviewing applicant forms for completeness, creating applicant profiles, issuing assessments to applicants, creating classes in our Training and Management system (TAMS) to issue out assessments, record grades, transfer applicants to human resources on monthly basis and track all data on our applicant pipeline
Provide wise counsel based on FPS Office of Recruiting (OOR) policy to regions as well as applicants applying to FPS
Oversee the Office of Recruiting (OOR) Branch chief and Training Management & Production Division (TMPD) Director calendar, and administrative needs
Prepare reports, presentations, agendas, minutes, and other documents as needed for (TMPD) Division Director
Organize and update information on FPS Office of Recruiting (OOR) recruiting handbook when advised too
Use Sharepoint to load and and retrieve materials for meetings, events and classes
Answer some inquiries the Office of Recruiting email box receives concerning future steps, and the status of applicant's application, and its activities
Keeping up proper and prompt verbal and written contact with TMPD Division Director about work flow, issues, and areas that might use improvement
Expertly analysis all recruiting data pipeline that provide valuable numbers and insights to Federal Protective Service (FPS) leadership
Develop various data charts and spreadsheets that track, and analyze applicants status for (FPS) leadership, recruiting and human resources that provide valuable insight
Provide technical training on recruitment module to new recruiting personnel as a subject matter expert (SME) and provide refreshers when needed
Plan and coordinate daily building issues for property management
Perform pre-award functions doing the pricing and administration for Training Management & Production Division (TMPD) Office of Recruiting (OOR) to obtain contracts/spaces for hiring events
Support in tracking and observing contract activity for recruiting branch to guarantee adherence to guidelines
Collect and analyze relevant pricing information from Government and non-Government sources
Identify possible sources for acquisition through effective market analysis and knowledge of suppliers
Utilize approved market research websites to find government goods at the best quality price
Advise division director of market research results for acquisition
Respond to all acquisition issues and questions by various SATD officials
Lead for the maintenance of a tracking log for all purchases, ensuring precise burn rate details for each purchase card holder's spending
Ensure government purchase card worksheets are following FPS rules and regulations
Review and analyze quotes provided by property management for the approval by Division Director for necessary repairs, ensuring compliance with pricing guidelines outlined in the Federal Acquisition Regulation (FAR)
Advise the division director regarding contractual maintenance and repairs for Bren Mar Training Facility building, including approved quotes, verified venders, and subsequent work such as warranty work that is regularly listed within the contractual documents
Oversee 3 Specialized and Advanced Training Directorate (SATD) administrative assistants to ensure the documentation and traceability during the simplified acquisition process in the initial process of creating purchase card transaction worksheets
Monitor and track monthly purchases made by each purchase card (p-card) holder to ensure adherence to the Federal Acquisition Regulation, Part 13; Simplified acquisition procedures and the Government Charge Card Abuse Prevention Act of 2012
Verify each acquisition with approved invoicing and close out each purchase upon receipt of items, within 48 hours, ensuring accuracy, completeness, and efficiency
TERRITORY ANALYST & SPECIALIST (40 Hours Per Week)
Northeastern Supply
Baltimore, MD
07.2018 - 05.2019
Analyzed territory to identify and negotiate contracts with new retail customer opportunities
Devised territory plan to exceed revenue and market penetration goals
Designed impactful visual presentations to align with product and services we offer to entice new clients to switch brands
Maintained positive client relationships while offering products and technical support solutions
Identified strategic initiatives and goals to further meet customer needs
Determined and tracked my budget expenses with accuracy and transparency
Developed and maintain various charts and spreadsheets that track, and analyze data
Provided strategic guidance to customers on best plan to meet there customers needs with my products
Introduce new capabilities of products to clients
Prepared customer quotes per customer requirements and followed budget requirements
Reviewed and strengthened business needs with continuous assessment of daily operations
Negotiated stocked equipment and pricing to stay under budget allowance
Maintained purchasing sales worksheet to compare my numbers
Performed quality assurance to assess data and validate results
Coordinated meeting and work schedules for staff teams and executives
Set up meeting and event logistics for senior management and updated calendars
Revised and maintained master calendar to coordinate meetings
Conducted research and collected and analyzed data to prepare reports and documents.
INSIDE SPECIALIST (40 Hours Per Week)
Carrier Enterprise
Alexandria, VA
10.2016 - 07.2018
Selected commercial and residential air conditioning and heat pump equipment, as well as accessories based on customer input and plan specifications
Compiled meeting agendas and supportive materials ahead of meetings
Handle administrative request
Coordinated monthly meetings for staff updates
Set up meeting and event logistics for management
Revised and maintained master calendar to coordinate meetings
Screened calls, emails and responded accordingly to support client needs.
Opened, read and replied to e-mails, letters and correspondence
Managed and tracked expenses to meet company budget requirements
Collected detailed and comprehensible notes from meetings for record
Collected monthly deposits and payments to deliver payment to bank
Maintained positive client relationships while offering products and technical support solutions
Reviewed and strengthened business needs with continuous assessment of daily operations
Conducted sales of HVAC parts, equipment, and supplies
Provided strategic guidance to customers on best plan to meet there customers needs with my products
Negotiated stocked equipment and pricing to stay under budget allowance
Prepared draft responses for team members to clients
Provided support to customer & help sales team
Maintained supplies inventory and determined supplies needed
Managed customer accounts with responsibility of sales and price negotiations
Cultivated client loyalty through consistent quality, productivity, exemplary service and proactive management
Negotiated stocked equipment pricing to stay in budget requirements
Identified strategic goals to further meet customer needs
Updated spreadsheets and databases to track, analyze and report on performance and sales data
Education
Bachelor of Science - Criminal Justice, Administration
University of Maryland Global
12.2024
High School Diploma -
Forestville High School
05.2011
Associates Degree - Criminal Justice
Prince Georges Community College
Skills
Recruiting and Human Resources Processes
Property Maintenance
Business Analysis
Strong Problem-Solving Skills
Microsoft Office Suite Operation (OP) Plans
SAMS (Sunflower Asset Management System)
TAMS (Training and Academy Management System)
Acadis
Strong attention to Detail
Travel (Concur)
Communication Skills
Budget Analysis
Time-Management
Leadership
Program Development and Management Information Management
Standard Operation Procedures (SOP's)
Research Expertise
Additional Information
I currently have an active public trust clearance with the Department of Homeland Security since April 2020.
Selective Service registered
Accomplishments
Rising Star Excellence Award - For providing exceptional support covering multiple programs within DHS FPS Consolidated Training Center in Alexandria, VA
Timeline
Administrative Assistant (40 Hours Per Week)
Telesolv Consulting (Dept Homeland Security FPS)
04.2020 - Current
TERRITORY ANALYST & SPECIALIST (40 Hours Per Week)
Northeastern Supply
07.2018 - 05.2019
INSIDE SPECIALIST (40 Hours Per Week)
Carrier Enterprise
10.2016 - 07.2018
Bachelor of Science - Criminal Justice, Administration
Supervisory Security Specialist (Branch Chief) at Department of Homeland Security - FPSSupervisory Security Specialist (Branch Chief) at Department of Homeland Security - FPS
Branch Manager, Driver Services at State of Tennessee Dept. of Safety and Homeland SecurityBranch Manager, Driver Services at State of Tennessee Dept. of Safety and Homeland Security