Experienced in product promotion, meticulous financial history review, and customer-centric approach. Skilled in communication, planning, and organization for seamless operations and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Financial Representative
Northwestern Mutual
10.2024 - Current
Managed marketing, scheduling, and client acquisition for individual practice.
Led detailed financial advisory meetings for current and future clients.
Conducted annual and semi-annual reviews to maintain client engagement.
Assistant Director of Marketing
Noble Marketing
05.2023 - 10.2024
Provided guidance on professional development opportunities for staff members, including trainings or workshops available within organization or externally
Set specific targets for team members to align efforts with departmental aims.
Informed Director on status updates.
Conducted direct marketing initiatives at retail chains including Costco, Sam's Club, BJ's Wholesale Club.
Collaborated with notable clients including AT&T, Just Energy, and Jacuzzi Renovations.
Assisted in developing and implementing department policies and procedures
Marketing and Social Media Internship
CrabSports.com
09.2022 - 05.2023
Content creation including video content, statistic analyzation images, humorous memes, fliers
Weekly meetings for brainstorming marketing and social media ideas for the next week
Twitter and Instagram management including finding reputable followers and posting up-to-date content
Hiring, employee handbook creation, policies and procedures for various aspects of the business, general support
Marketing and Operations Internship
Community College of Baltimore County
01.2022 - 05.2023
Entered rosters, schedules, photos, statistics and program information into Presto Sports website.
Coordinated travel arrangements, score communication, and social media updates for events.
Create posts on Twitter, Instagram, and Facebook during live competitions.
Ensured smooth operations through effective execution of game day tasks.
Swim Instructor
Brick Bodies Fitness Services
10.2020 - 08.2021
Taught daily swim instruction to students varying in ages and skill levels.
Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Marina Guest Service Associate / Dockhand
Oasis Marinas
04.2020 - 10.2020
Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
Managed front desk operations, ensuring a smooth and pleasant guest experience.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Bachelor of Science (B.S.) - Sports Management, Business Administration
Towson University
Towson, Maryland
05.2023
Skills
Communication Skills
Organization
Time Management
Adaptability
Problem Solving
Negotiation Tactics
Customer services
Team collaboration
Group leadership
Team development
Certification
Life and Health Insurance License, 2024
Leadership Experience
Genesee Community College Swim Team Captain, 2018, GCC Swim Team Coaches Award Recipient, 2019, NJCAA All American, 2018, 2x-1st Team All-Region, 2018-2019, Assistant Director, CrabSports Social Media Lead, CCBC Essex Intern Lead, Head Sailing Instructor/ Oak Orchard Youth Sailing
Timeline
Financial Representative
Northwestern Mutual
10.2024 - Current
Assistant Director of Marketing
Noble Marketing
05.2023 - 10.2024
Marketing and Social Media Internship
CrabSports.com
09.2022 - 05.2023
Marketing and Operations Internship
Community College of Baltimore County
01.2022 - 05.2023
Swim Instructor
Brick Bodies Fitness Services
10.2020 - 08.2021
Marina Guest Service Associate / Dockhand
Oasis Marinas
04.2020 - 10.2020
Bachelor of Science (B.S.) - Sports Management, Business Administration