As a Lead/Supervisor, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Assisted upper management in achieving long-term company objectives with timely execution of key projects.
Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
Instructed employees on proper cleaning and sanitation of equipment and surfaces.
Delivered superior customer service in every interaction and skillfully resolved conflicts.
Educated workers about proper safety procedures to prevent accidents and injuries.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
Ensured smooth daily operations by addressing unforeseen challenges promptly and proactively.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
General Warehouse Associate
Home Depot Distribution Center
07.2022 - Current
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Loaded, unloaded, and moved material to and from storage and production areas.
Performed general housekeeping and cleaning tasks.
Operated RF scanners to track merchandise and verify contents of containers.
Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
Consistently lifted materials weighing as much as Number pounds.
Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
Exceeded daily productivity goals through efficient task completion and strong time management skills.
Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.
Assisted in loading and unloading shipments, ensuring proper handling of fragile items to prevent damage during transit.
Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
Trained and guided team members to maintain high productivity and performance metrics.
Education
Associate Of Science Physical Therapy -
Montgomery College
01.2019
Diploma in Geriatric Nursing -
Americare Nursing School
01.2004
Diploma in Computer Networks -
Computer Career institute
01.1998
High School Diploma -
Eldorado senior High
01.1997
Skills
Equipment Operator
Project Management
Customer Service
Communication
Problem-solving
Operations Management
Team Leadership
Teamwork and Collaboration
Performance Evaluations
Training and Development
Employee Development
Performance Tracking and Evaluation
Documentation And Reporting
Computer Skills
Decision-Making
Scheduling and Coordinating
Onboarding and Orientation
Schedule Management
Problem Resolution
Employee Coaching and Mentoring
Performance reviewing
Needs Assessment
Motivational Techniques
Team Management
Priority management
Training and mentoring
Goal-Oriented
Policy Enforcement
Inventory Oversight
Employee Motivation
Multitasking Abilities
Time Management
Positive Attitude
Shift Scheduling
Staff Training
Idea Development and Brainstorming
Problem-Solving
Multitasking
Problem-solving abilities
Attention to Detail
Reliability
Excellent Communication
Organizational Skills
Team Collaboration
Active Listening
Effective Communication
Adaptability and Flexibility
Self Motivation
Professionalism
Time management abilities
Leadership Experience
Successfully led a team to exceed their daily goals by coordinating the group that had completed their task ahead of schedule to make the time productive by completing additional assignments to meet service demands.
Communication Skills
Implementing new procedures to the team that will achieve maximum productivity and minimize wasted effort and expense.
Guest Service /Airport Operations Agent at Unifi Aviation – Contracted With Delta Air Lines & Spirit AirlinesGuest Service /Airport Operations Agent at Unifi Aviation – Contracted With Delta Air Lines & Spirit Airlines