As a branch manager my primary responsibilities include overseeing day-to-day operations, managing a team of loan officers, ensuring compliance with industry regulations, building client relationships, and achieving sale targets. I also help with training guidelines for new program rollouts as well as continuing to implement business / branch strategies to remain successful. As a producing loan officer my role involves assisting clients through the mortgage application process. Responsibilities include evaluating loan applications, gathering financial information, assessing creditworthiness, and recommending suitable mortgage products. Maintaining and building relationships with real estate agents, and industry professionals also play a crucial part of my job in the current market. Providing excellent customer service is a key in being successful in my role.