Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Burden

Ocean Springs,MS

Summary

Seasoned Restaurant Manager and Cook with a proven track record at Red Lobster, enhancing operational efficiency and customer satisfaction. Expert in food preparation and safety, with exceptional multitasking abilities. Reduced staff turnover significantly through effective leadership and employee development. Skilled in customer service, ensuring high-quality dining experiences.

Overview

14
14
years of professional experience

Work History

Cook

Ruby Tuesday
05.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Restaurant Manager

Red Lobster
10.2010 - 05.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

N/A - Hospitality Management

University of Southern Mississippi
Hattiesburg, MS

Diploma -

Ocean Springs High School
Ocean Springs, MS
05.2002

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Knife skills
  • Hospitality and service industry background
  • Attention to detail

Timeline

Cook

Ruby Tuesday
05.2024 - Current

Restaurant Manager

Red Lobster
10.2010 - 05.2024

N/A - Hospitality Management

University of Southern Mississippi

Diploma -

Ocean Springs High School

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Brandon Burden