Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Hi, I’m

Brandon M. Burrell

Site Reliability Engineer
Bellevue,WA
Brandon M. Burrell

Summary

Knowledgeable professional Technical Program Manager in IT major incident management with exceptional communication and problem-solving skills. Driven to provide quick and knowledgeable response to critical business incidents in order to minimize service interruptions and lost revenues. Experienced with developing and improving processes, leading teams and managing enhancements. Proficient in Cyber Security. Dependable and trustworthy and ready to be challenged.

Overview

12
years of professional experience

Work History

Volkswagen Automotive Cloud
Redmond, WA

Senior Site Reliability Engineer
10.2020 - 03.2023

Job overview

  • Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.
  • Worked with 10+ teams of talented software engineers to define, build and maintain cloud infrastructure.
  • Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
  • Created policies and procedures for emerging security technologies and proposals.
  • Created frameworks by designing and developing technical solutions.
  • Coordinated deployments of new software, feature updates and fixes.
  • Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.

Microsoft
Bellevue, WA

Senior Incident Manager (onsite Consultant)
07.2019 - 09.2020

Job overview

  • Supported incident management plans through development and implementation of internal and external communication strategies.
  • Led public relations and communications 5 teams.
  • Preserved brand integrity by monitoring consistency and quality of content.
  • Managed project deadlines and monitored milestones through completion stage.
  • Drafted post-event evaluations, compiled results and recommended changes for future events.

T-Mobile
Bellevue, WA

Cyber Security Senior Engineer (onsite Consultant)
09.2018 - 02.2019

Job overview

  • Created step-by-step incident response processes for security related events leading to faster investigations and mitigation.
  • Analyzed and reported trends in cyber security events to cross organizational teams reducing the time required to make decisions for advanced threat protection.
  • Designed and implemented security change advisory board increasing the accuracy of threat detection software for multiple cyber security related technologies.
  • Facilitated team training instructions on the use of security tools and best practice leading to a reduction of the cost and time of training.
  • Designed, planned and developed a prototype for automated cyber security investigation.

Microsoft
Redmond, Washington

Sr Lead Cyber Security Analyst (onsite Consultant)
11.2014 - 01.2018

Job overview

  • Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
  • Created cybersecurity best practice communications to educate staff against known threats and potential vectors of attack.
  • Authored Nov'14-Jan'18security incident reports, highlighting breaches, vulnerabilities and remedial measures for customers.
  • Directed in-house cyber security auditing program to detect flaws and weaknesses in Azure.
  • Recommend improvements in security systems and procedures.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Reviewed violations of computer security procedures and developed mitigation plans

ADP
Calgary, Alberta, Canada

Integration and Technical Architecture Consultant
05.2011 - 10.2014

Job overview

  • Automated onboarding and maintenance of new clients reduced project cycles from 90 to 14 business days leading to tripling of annual revenue.
  • Worked closely with software development and testing team members to design and develop robust accounting solutions to meet client requirements for functionality, scalability and performance.
  • Supervised team of 35 developers and business analysts engaged in $150-million project for creation of new invoice system.
  • Directed invoice software design and development across 35-member development team while remaining focused on meeting client needs for functionality, timeline and performance.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Modified existing invoice software to correct coding errors, upgrade interfaces and improve overall performance.
  • Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.

Education

The Ohio State University
Columbus, OH

Some College from Electrical Engineering

University Overview

Columbus State Community College
Columbus, OH

Some College from Electromechanical Engineering Technologies

University Overview

Skills

    Operations management

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Accomplishments

Accomplishments
  • Designed and planned the most secure method for electronic data communication for client web servers which led to faster payment systems for supply chains reducing overall operations cost.
  • Created platforms for global teams to collaborate during crises[e] reducing the time to resolve incidents and avoid downtime across the organization.
  • Developed communications strategies to drive efficient real-time reporting during emergency change management.
  • Researched and developed an automatic recyclable material sorting system while attending University
  • Leading contributor of a team that was Nominated for several 2006 HDI Awards
  • Contributed to team winning the top departmental award at a Fortune 500 company by providing consistent top quality on call support
  • Developed technical documentation for international development teams at a Fortune 500 company
  • Successfully debugged script for remote users to automatically synchronize their company provided equipment at a Fortune 500 company.
  • Successfully mitigated Conficker 2009 virus at a Fortune 500 company and contributed to developing a global solution.
  • Successfully managed and provided engineering solutions to multiple projects involving vibration, environmental and industrial noise leading to local and governmental policy changes in NSW, Australia.

Software

Azure

ArcSight

Powershell

Kusto

RSA Archer

Salesforce

Confluence

Jira

SQL

Mainframe

Oracle

WebMethods

Wireshark, Fiddler, Burp Suite

Python

Putty

Linux, Unix, Ubuntu, AIX, Solaris, Kali

Javascript

Ruby

Splunk

Timeline

Senior Site Reliability Engineer
Volkswagen Automotive Cloud
10.2020 - 03.2023
Senior Incident Manager (onsite Consultant)
Microsoft
07.2019 - 09.2020
Cyber Security Senior Engineer (onsite Consultant)
T-Mobile
09.2018 - 02.2019
Sr Lead Cyber Security Analyst (onsite Consultant)
Microsoft
11.2014 - 01.2018
Integration and Technical Architecture Consultant
ADP
05.2011 - 10.2014
The Ohio State University
Some College from Electrical Engineering
Columbus State Community College
Some College from Electromechanical Engineering Technologies

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Brandon M. BurrellSite Reliability Engineer