Summary
Overview
Work History
Education
SUMMARY OF QUALIFICATIONS
Timeline
Generic

BRANDON BUTLER

Perry,Utah

Summary

A highly motivated, customer-focused and proactive sales professional with a vast range of related experience and a track record of proven results and success. Seeking a long-term position in which I can readily utilize my strong skill set in sales and customer service, leadership, and business management with-in a solid, ethical company with growth opportunities.

Overview

15
15
years of professional experience

Work History

Load Planner

Sharp Transportation
Wellsville, UT
04.2025 - 09.2025
  • Optimized load plans to maximize transportation efficiency and minimize costs.
  • Collaborated with cross-functional teams to improve load scheduling and operational processes.
  • Analyzed freight data to identify trends and enhance loading accuracy.
  • Developed strategic initiatives for capacity planning and resource allocation.
  • Complied strictly with regulatory guidelines and industry best practices in all aspects of load planning operations.
  • Assessed freight compatibility, prioritizing loads based on factors such as weight distribution, dimensions, and delivery requirements.
  • Coordinated with carriers for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
  • Resolved conflicts between shipping parties, effectively addressing concerns and finding mutually agreeable solutions.
  • Negotiated and arranged transport of goods with shipping or freight companies.

Account Manager

England Logistics
09.2021 - 09.2024
  • Managing daily logistics and freight operations for multi-million dollar corporations included in my book of business. Negotiating rates, resolving issues, and ensuring customer satisfaction and retention. Also contribute to the growth and profitability of the company by generating new leads, closing deals, and expanding the customer base. Leveraging my skills in customer service, logistics and general management to deliver high-quality service and results to my clients and team.
  • Maintaining RAMP percentage to achieve status in Elite Club.
  • Top performer achieving status in President’s Club.

Service Advisor

Young Auto Group
01.2019 - 09.2021
  • Acting as liaison between the customer and technician. Ensuring customers have a positive experience with the dealership by quickly communicating vehicle repairs and time frame. Verify warranty and service contract coverage, developing estimates, writing repair orders, and maintaining vehicle records. Focusing on sales of optional recommended services.
  • One of the top performing service advisors continually in the entire Young dealer group.

General Manager

Trailers Plus
02.2017 - 10.2018
  • Managing facility and all operations. Actively involved in sales and overseeing the office, parts and service department, lot and inventory and advertising. Leading a team to provide excellent customer service and an amazing sales experience.
  • Ranked in the top ten in sales in the entire company by second month of employment.
  • Attained highest number of sales in the company per customer ratio last two quarters.

Service Manager

Coles Automotive
02.2015 - 02.2017
  • Actively overseeing every aspect of facility operations, from dispatch through the entire process until the customer has picked up the vehicle. Responsible for parts counter and office management including finances and accounts. Leading a team of highly qualified technicians with a joint focus on providing exceptional service and the highest standards possible.
  • Attained an increase in gross sales from the previous year of over $150,000.

Service Manager

Davis Dodge
08.2010 - 02.2015
  • Responsible for managing all facets of the service and repair facility, including employee management, business development, equipment maintenance, customer service and quality control endeavors. Leads a team of highly qualified technicians with a joint focus on providing exceptional service and the highest standards possible.
  • Attained an increase in gross sales from the previous year in every single month but one since taking over as Service Manager.
  • Completely revamped the culture of the service department, developing a strong reputation for customer service that has garnered repeat business and referrals, with customers driving in from as far as Salt Lake City and Idaho.

Education

High School Diploma -

Box Elder High
Brigham City, UT
08.1990

SUMMARY OF QUALIFICATIONS

  • Amazing customer service skills, quickly building customer rapport and proven ability to attain customer satisfaction and retention
  • Exceptional sales ability with proven track record
  • Tremendous focus on ensuring optimal performance, process improvement and results in fast paced environments
  • Focus on achieving profitability through controlling expenses, maximizing labor, effectively managing assets, and maintaining a high-level of customer satisfaction
  • Highly effective skills in training, mentoring and developing employees in becoming successful and productive contributors within the organization

Timeline

Load Planner

Sharp Transportation
04.2025 - 09.2025

Account Manager

England Logistics
09.2021 - 09.2024

Service Advisor

Young Auto Group
01.2019 - 09.2021

General Manager

Trailers Plus
02.2017 - 10.2018

Service Manager

Coles Automotive
02.2015 - 02.2017

Service Manager

Davis Dodge
08.2010 - 02.2015

High School Diploma -

Box Elder High
BRANDON BUTLER