Brandon Callahan
Republic,MO
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Endoscopy Technician
Mercy Hospital Springfield
Springfield, MO
10.2024 - 03.2026
- Operated endoscopy equipment and instruments, ensuring proper functionality and compliance with safety protocols.
- Assisted in preparing patients for procedures, facilitating smooth transitions into the endoscopy suite.
- Maintained strict adherence to infection control standards during all aspects of endoscopic procedures.
- Collaborated with medical staff to optimize procedure flow and enhance patient care experience.
Fabrication Welder
Multi-Craft Contractors
Springfield, MO
11.2022 - 04.2024
- Fabricated metal components and structures according to blueprints, drawings, and written specifications.
Supervisor
Midwest milling
Mount Vernon, MO
02.2021 - 11.2022
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Education
Associate of Science - Allied Health
Ozarks Technical Community College
Springfield, MO08-2025
Skills
- Biopsy handling
- Worksite safety
- Crew oversight
- Project management
- Workload planning
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Managing materials
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Customer Relations - Achieved a high rating for customer satisfaction.
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
Affiliations
enjoy playing softball , lifting weights ,watching my daughters softball team, being involved in church
Timeline
Endoscopy Technician
Mercy Hospital Springfield
10.2024 - 03.2026
Fabrication Welder
Multi-Craft Contractors
11.2022 - 04.2024
Supervisor
Midwest milling
02.2021 - 11.2022
Associate of Science - Allied Health
Ozarks Technical Community College