Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Brandon Capers

Marion,SC

Summary

High-performing project-management professional with expertise in building/optimizing organizational processes, accustomed to analyzing data, coordinating teamwork products, and the demonstrating the ability to work in a team environment. Creative leader who possesses multifaceted experience and a proven ability to revitalize organizations and captures untapped opportunities for growth. Results-oriented, decisive leader who adepts at forging lucrative relationships with peer and staff. Skilled army environmental strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational targets/goals. Transformative leader with extensive scope of responsibility, proven success, and track record of delivering optimal results in high-growth environments through initiatives that exceed operational performance targets and yield measurable outcomes.

Personable and efficient with thorough understanding of online grocery processes and customer service. Possesses knowledge of inventory management and digital order fulfillment, ensuring accurate and timely deliveries. Capable of enhancing customer satisfaction and streamlining operations to boost overall efficiency.

Developed strong organizational and multitasking skills in fast-paced online grocery environment. Skilled in inventory management and customer service, aiming to transition into new field. Seeking to leverage these abilities to contribute effectively in dynamic workplace.

Offering strong aptitude for customer service and digital retail environments, eager to learn and grow in this role. Contributes to smooth and efficient workflow, focusing on inventory management and order accuracy. Ready to use and develop organizational skills and customer interaction abilities in Online Grocery Associate role.

Overview

18
18
years of professional experience

Work History

Online Grocery Associate

Walmart
10.2021 - 05.2023
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
  • Supported inventory management efforts by monitoring stock levels and updating product information on the online platform.
  • Cooperated closely with in-store departments to ensure seamless integration of online grocery operations within the overall store ecosystem.

Loader

Walmart DC
04.2020 - 09.2020
  • Receive, place and load incoming/outgoing stock which requires lifting and carrying items weighing up to 50 pounds without assistance on an intermittent basis for up to ten hours per day
  • Ability to team lift items 51 to 99 pounds through course of the day
  • Certified to operate industrial lift trucks
  • Read itemized lists of materials and locate, collect and place specific material into a designated location
  • Able to use RF scanning devices for scanning of storage and retrieval transactions
  • Verify receiving/shipping documents and accurate product counts
  • Operate packaging and material movement equipment as needed
  • Effectively communicate verbally and written with all business partners
  • Create and maintain informational records, reports and filing systems
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.

Forman/Supervisor

PT and Barrier Cables
01.2016 - 12.2019
  • Position and secure steel bars, rods, PT/barrier cables, or mesh in concrete forms, using fasteners/chairs/dobies, rod-bending machines, blowtorches, and hand tools
  • Space and fasten together rods in forms per approved shop drawings, using wire and pliers
  • Bend steel rods with hand tools and rod bending machines, and weld them with arc-welding equipment
  • PT/barrier cable stressing per PTI, ACI and jobsite safety standards
  • Cut rods and PT tails to required lengths, using metal shears, hacksaws, bar cutters, or acetylene torches
  • Cut and fit wire mesh or fabric, using hooked rods, and position fabric or mesh in concrete to reinforce concrete
  • Install re-shores per instructions
  • Ability to quickly learn and assist in; vertical installations and removal, framing and decking operations, pouring of vertical concrete, distinguishing between different types of material and equipment
  • Working during inclement weather, could be exposed to extreme cold and heat, noise and dust from construction operations depending upon project site
  • Comply with CFA safety standards and training requirements
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Unit Supply Specialist

U.S. Army
06.2005 - 12.2015
  • Receiving, inspecting, loading, segregating, and delivering installation supplies and equipment
  • Operating unit-level computers
  • Preparing all unit and organizational supply documents
  • Maintaining automated supply system for accounting of organizational and installation supplies and equipment
  • Issuing and receiving small arms
  • Securing and controlling weapons and ammunition in security areas
  • Scheduling and performing preventive and organizational maintenance on weapons
  • Coordinating supply activities
  • Posting transactions to organizational and installation property books and supporting transaction files
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Resolved discrepancies in inventory records through diligent investigation and communication with relevant parties.
  • Streamlined the supply chain process for timely delivery of materials and equipment to units in need.
  • Improved order fulfillment rates by closely monitoring backorders and expediting shipments when necessary.
  • Tracked unit supply budget and reported discrepancies to promote adherence.

Education

High school- Diploma -

Marion High School
Marion, SC

BS - Business Management

Ashford University
Clinton, IA
02.2025

Skills

  • Professional Growth
  • Productivity and Efficiency Improvement
  • Project Planning / Execution
  • Healthcare Administration
  • Strong Organizational, Communication and Interpersonal Skills
  • Analytical Reasoning
  • Proficiency: Windows Operating Systems
  • Microsoft 365 Office Suite: (Word, Excel, Outlook, PowerPoint and MS Publisher)
  • Customer engagement
  • Warehouse safety
  • Training and mentoring
  • Reporting skills
  • Paperwork management
  • Flexible scheduling

Accomplishments

  • Supervised team of 225 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Full Professional

Timeline

Online Grocery Associate

Walmart
10.2021 - 05.2023

Loader

Walmart DC
04.2020 - 09.2020

Forman/Supervisor

PT and Barrier Cables
01.2016 - 12.2019

Unit Supply Specialist

U.S. Army
06.2005 - 12.2015

BS - Business Management

Ashford University

High school- Diploma -

Marion High School
Brandon Capers