Accomplished Finance Manager with a proven track record at Mercedes-Benz of Schererville, adept in business forecasting and enhancing customer satisfaction. Excelled in electronic contracting and verbal communication, significantly contributing to sales growth and maintaining high CSI scores. Skilled in marketing, ensuring top-notch service and fostering strong relationships with lenders and clients.
Primary tasks included checking and verifying paperwork on all deals.
Generating finance income on sold units.
Collecting money due on deals.
Securing bank approvals.
Understanding programs and rate options from lenders.
Handling warranty cancellations.
Maintaining high CSI scores.
Maintaining working relationships w/ lenders.
Having a courteosu and friendly demeanor in f/i.
Yielding excellent service in a timely manner.
Primary tasks included greeting each guest in a friendly manner leading to test drives.
Building rapport with the customer.
Listening to their wants and needs in a product.
Following up before and after a product has been sold.
Assisting the client schedule future maintenance for their vehicle.
Primary tasks included yielding exceptional customer service.
Inspecting inventory for damages.
Small mechanical and cosmetic repairs.
Merchandising inventory to respective zones.
Facilitating inventory to off-lot vendors.
Scanning inventory daily.
Preparing vehicles for delivery.
Yielding quality job performance.
I love spending time with my family, playing golf when I have the time and expanding my Faith by attending weekly services.