Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Brandon Caudillo

Laredo

Summary

Service-oriented support representative dedicated to working with colleagues to surpass client expectations and promote business success.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Concentrix
08.2024 - 02.2025
  • The Customer Service Representative interfaces with customers via inbound/outbound calls or the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services.

Education

BBA - Management Information Systems and Data Analytics

Texas A&M International University
Laredo, Texas
08-2028

Associate of Arts - undefined

Laredo Community College
05.2024

High School Diploma - undefined

Lyndon B. Johnson High School
05.2024

Skills

  • Soft Skills
  • Communication and Teamwork Skills
  • Detail Oriented and Meticulous
  • Punctual and Reliable
  • Flexible and Adaptable
  • Google Docs & Microsoft Suite
  • Active listening
  • Critical thinking
  • Customer service
  • Data entry
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Documentation
  • Live chat support

Timeline

Customer Service Representative

Concentrix
08.2024 - 02.2025

Associate of Arts - undefined

Laredo Community College

High School Diploma - undefined

Lyndon B. Johnson High School

BBA - Management Information Systems and Data Analytics

Texas A&M International University

Similar Profiles

CREATE PROFILE
Brandon Caudillo