Brandon Ceaser
Beaumont
Summary
Account Manager with a focus on driving profitability through innovative remote fundraising campaigns. Demonstrates strong problem-solving and communication abilities, fostering lasting client relationships while enhancing team productivity.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Communicator
InfoCision
Beaumont
01.2024 - 02.2026
- Handled incoming and outbound calls, providing information to members and potential customers.
- Executed remote fundraising campaigns, enhancing client engagement and support. Remotely worked in sales dept. as a Agent.
- Processed payment donations from patrons and supporters, ensuring funding for Ministry programs.
- Signed clients up for products and services for the Company.
Account Manager
Wholesale Payments Inc.
Lubbock
11.2023 - 08.2025
- Utilized prospect leads from top sales team leaders to establish and nurture relationships with local business owners.
- Collaborated with trusted clients after building trust with customers interested in the Business Terminals.
- Facilitated negotiations with clients to secure deals and enhance company revenue.
- Advertising, selling and promoting Business terminals to lead clients.
- Developed financial strategies to mitigate losses and improve overall business profitability.
Motor Vehicle Representative
TEXAS DEPARTMENT OF LICENSING AND REGULATION
Austin
01.2024 - 02.2025
- Inspected vehicles for safety regulation compliance in collaboration with wrecker services.
- Inspected businesses and vehicles for compliance with equipment and safety regulations.
- Gathered and processed proof requested for adjustment claims for government agencies.
Inspector/Technician
IVueit Corp
Texas
11.2022 - 12.2024
- Inspected light fixtures, building interiors and exteriors, and outdoor landscape areas for compliance with safety and quality standards.
- Functioned as a technician for mortgage servicer and service providers, resolving technical issues and providing support for operational needs.
- Trained customer service Agent.
Professional Driver
Railcrew Xpress (RCX)
Lake Charles
04.2020 - 09.2021
- Transported clients to and from designated locations using company van.
- Coordinated transportation by adhering to assigned trip numbers for efficient routing.
- Provided emergency transportation services for clients who missed scheduled pickups from other providers.
Driver
Carvertise-Wilmington-DE
01.2018 - 02.2020
- Operated vehicles safely while adhering to traffic regulations.
- Maintained vehicle cleanliness and performed routine inspections.
- Advertised company campaigns on my vehicle to increase brand visibility.
- Collaborated with marketing teams to facilitate advertising placements on vehicles.
- Supported medium-sized businesses by implementing solutions that improved profit margins.
Data Entry/Delivery Driver/Warehouse Worker
PDQ-Parts Delivered Quick
Houston
01.2015 - 01.2019
- Ensured timely package delivery to enhance customer satisfaction.
- Delivered parts and processed customer returns to maintain inventory accuracy.
- Loaded and unloaded parts and merchandise to ensure efficient warehouse operations.
Loan Marketing Associate
SCN-Beaumont
Beaumont
05.2007 - 02.2015
- Executed targeted advertising campaigns to promote loan services and attract potential clients.
- Assisted small businesses in navigating the qualification process for business loans, facilitating their approval.
- Distributed flyers to engage customers seeking small business loans and generate leads.
Head Custodian
Jack Brooks Fed Bldg
Beaumont
01.2000 - 12.2006
- Maintained cleanliness and order in all facilities by sweeping, mopping, vacuuming, scrubbing, waxing, and polishing floors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Cleared snow, leaves, trash, and debris from steps and walkways, ensuring safe and clean access to building entrances.
- Kept business entrances clean, tidy and professional in appearance.
- Serviced, cleaned and restocked restrooms.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Implemented safety protocols for hazardous materials, promoting safe practices and compliance in custodial tasks.
- Ensured the safety of personnel and equipment by regularly inspecting floors, walls, ceilings, lighting fixtures, and other areas for potential hazards.
- Reported or resolved observed hazards observed and followed up to verify resolution.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Notified building managers about needed repairs to maintain public safety.
- Oversaw preventive maintenance schedule, coordinating tasks to minimize disruptions and enhance facility upkeep.
- Completed routine maintenance checks, notifying management of needed repairs.
- Moved equipment and furniture to thoroughly clean space.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Dispensed cleaning materials to custodial staff members according to established procedures.
- Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Followed company uniform, performance and security policies with every job.
- Evaluated performance of each employee through regular feedback sessions.
- Provided assistance with special events held at the facility such as set-up, breakdown of chairs, tables, stages.
- Removed dust from furniture and machines to ensure a tidy environment.
Education
Bachelor's - Business
Lamar University
Beaumont, TX05-2009
Skills
- Commercial vehicle Driving
- Data analysis
- Digital content management
- Project implementation
- Technical customer support
- Computer Networking
- Order inquiry handling
- Microsoft Dynamics 365
- Account management
- Order processing
- Contracts
- Business development
- GPS
- Hospitality customer support
- Technical Proficiency
- Math
- Microsoft Office
- Typing
- Content strategy
- Grammar
- Experience
- Live chat
- In-person customer service
- Merchandising
- Non-profit customer support
- Phone customer support
- Visual communication
- Email Marketing
- Outside sales
- Managing customer accounts
- Google Workspace
- Driving
- Microsoft Outlook
- Warehouse Experience
- CRM software
- Writing skills
- Loading and unloading
- Phone etiquette
- Data entry
- Adobe Spark
- Microsoft Word
- Route driving
- Product demos
- Warm calling
- Social Media Management
- Research
- English
- Delivery Driver Experience
- Shipping & Receiving
- Pricing
- Computer literacy
- PCI
- Google AdWords
- Oil & gas
- Courier
- Customer service experience
- Commercial driving
- Customer issue escalation
- Social media support
- Communication skills
- Microsoft Powerpoint
- License Inspector
- Sales
- Financial service support
- Customer service
- Individual consumer customer service
- Adobe InDesign
- AI
- Word processing
- User Experience (UX)
- Logistics
- Email customer support
- Partner customer support
- Technical support representative experience
- Blogging
- Team management
- Investor customer service experience
- Cash handling
- Telecommunications customer support
- Call center experience
- Finance customer support
- Serving
- Salesforce
- Call center
- Retail customer service
- Load & unload
- Customer service video conferencing
- Help desk
- Order Picking
- Client services
- Customer interaction
- Web accessibility
- WordPress
- Small business support
- Response time improvement
- Leadership
- Windows
- E-commerce
- Canva
- Government customer support
- Dealership experience
- Content creation
- Software sales
- Search engines
- SaaS
- Graphic Design
- ServiceNow
- Client relationship management
- Microsoft Teams
- Organizational skills
- Large enterprise client interaction
- Budgeting
- Custodial experience
- Regulatory compliance support
- Mac OS
- Quality inspection
- Google Analytics
- Packaging
- Market Research
- Computer skills
- Microsoft Excel
- Technical compliance
- Equipment maintenance
- Industrial cleaning
- Safety compliance
- Deep cleaning processes
- Efficient cleaning techniques
- Proper chemical handling
- Basic cleaning techniques
- Quality control
- Disinfection practices
- Cleaning and sanitizing
- Professional appearance
- Safe cleaning with chemicals
- Reliability and punctuality
- Odor control methods
- Multitasking and organization
Certification
- Custodian and Janitorial service certification, 06/01/99, Completed custodian safety tests. Authorized and experienced buffing floors, lifting equipment, cleaning. Passed all safety exams to safely use cleaning chemicals and received certification, working at Jack Brooks Federal Building providing Janitorial service as a Custodian for years.
- CDL Certified Driver Class C Driver's License
- Food Handler Certification
- Cleaning tech certification
Languages
English, Expert
Timeline
Communicator
InfoCision
01.2024 - 02.2026
Motor Vehicle Representative
TEXAS DEPARTMENT OF LICENSING AND REGULATION
01.2024 - 02.2025
Account Manager
Wholesale Payments Inc.
11.2023 - 08.2025
Inspector/Technician
IVueit Corp
11.2022 - 12.2024
Professional Driver
Railcrew Xpress (RCX)
04.2020 - 09.2021
Driver
Carvertise-Wilmington-DE
01.2018 - 02.2020
Data Entry/Delivery Driver/Warehouse Worker
PDQ-Parts Delivered Quick
01.2015 - 01.2019
Loan Marketing Associate
SCN-Beaumont
05.2007 - 02.2015
Head Custodian
Jack Brooks Fed Bldg
01.2000 - 12.2006
Bachelor's - Business
Lamar University