Brandon Channel
Carthage,MO
Summary
Proven track record in enhancing client satisfaction and operational efficiency, notably at Joplin Pool & Spa. Skilled in customer service and pool chemistry expertise, I've successfully developed strong client relationships and maintained high safety standards. Demonstrated ability to lead teams and manage inventory, driving significant improvements in service quality and compliance.
Overview
8
8
years of professional experience
Work History
Pool Maintenance Technician
Joplin Pool & Spa
03.2019 - Current
- Enhanced customer satisfaction by providing exceptional customer service and addressing their needs promptly.
- Maintained accurate records to provide personalized services during each visit.
- Collaborated with the team to develop new treatments and services.
- Provided knowledgeable recommendations on appropriate treatments based on individual client needs, resulting in high satisfaction.
- Assisted in inventory management tasks, ensuring adequate stock levels of products and supplies at all times.
- Monitored temperatures and chemicals of pools to kill bacteria and maintain comfortable water temperatures.
- Fork lift operator as needed.
Production Machine Operator
Modine Manufacturing Company
02.2017 - 03.2019
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance.
- Operated multiple machines simultaneously, maximizing output while maintaining high-quality standards.
- Maintained accurate production records to ensure proper tracking and reporting of key performance metrics.
- Prepared reports and technical documentation of day-to-day production processes.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Education
High School Diploma -
Carl Junction High School
Carl Junction, MO 05.1990
Skills
Customer Service
Team Lead
Multitasking
Quality Assurance
Inventory Management
Machine/Equipment Operator
Self Motivation
Hazardous Chemicals Handling
Routine Pool Maintenance
Open/Close Store Operations
REFERENCES
Hope Mitchell
Lead - Modine Manufacturing
870.723.5109
Charlie Carson
Owner - Joplin Pool & Spa
417.434.2220
Alisha McKnight
CPC - Mercy Hospital
Administrative Assistant - Show Me Windows & Doors, LLC
417.825.2628
Timeline
Pool Maintenance Technician
Joplin Pool & Spa
03.2019 - Current
Production Machine Operator
Modine Manufacturing Company
02.2017 - 03.2019
High School Diploma -
Carl Junction High School
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