Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 8 years of experience. Highly effective in maintaining attention to detail while complying with safety and security requirements
Overview
15
15
years of professional experience
Work History
Die Sort Technician
Intel Corporation
06.2021 - Current
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Ability to multi task in a high volume environment while maintaining attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Equipment Technician
Intel Corporation
08.2016 - 06.2021
Updated documentation of repairs made, parts used, and labor hours
Addressed problems with electrical components and wiring by testing and troubleshooting functionality
Proactively maintained and repaired systems, equipment and parts to keep them operating at peak levels
Identified and resolved equipment malfunctions, including replacing parts with new components supplied by the vendor
Maintained long-term system performance with regular preventive maintenance and equipment calibration
Kept all areas clean, organized and in line with company professional standards
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
Utilized single point monitor gas detector to test for HPM in order to safely perform work.
Troubleshot equipment failures and remedied problems to restore functionality.
Enhanced production efficiency with thorough troubleshooting and repair of malfunctioning equipment.
Manufacturing Technician
Intel Corporation
01.2016 - 08.2016
Executed timely and accurate production activities with use of batch record instructions, job aids, and relevant SOPs
Minimized material loss utilizing SPEC, SIFs, and counterparts
Performed functions associated with all wafer production, including operations, process, and training
Ran lots in a qualitative way, resulting in no scraps or mis-processing
Troubleshooting non standard events in the production line, and reviewing technological health and stability.
Increased overall productivity by training new technicians and providing ongoing support to team members.
Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
Airborne Infantryman
US Army
01.2010 - 01.2016
Planned tactical maneuvers and trained personnel in military tactics, airborne operations, weapons, night vision devices, and radios
Accountable for a Bradley Fighting Vehicle resulting in no loss or damage of $3.2 million over a 12-month period
Set standards for 4-5 soldiers at a time
Evaluated job performances and completed evaluation reports
Amid Operation Enduring Freedom '11-'12, led a diverse team of soldiers through one of the most volatile regions of Afghanistan, responding to many situations that required teamwork and critical thinking
Completed 40-hour Combat Life Saver course and became proficient insert IV's, take pulse rate, treat for shock, apply bandages and splints, stabilize injured personnel, and assist advanced medical personnel as needed
Ability to adapt to change, has served in every position in an Infantry team, Riflemen, Grenadier, Automatic Riflemen, Radio Operator, Machine Gun Team Leader, and Fire-Team Leader
Utilized the Force Battle Command Brigade and Below (FBCB2) in both a combat setting and training environments at home
The FBCB2 is a Linux based operating system, that allows leaders to track friendly and hostile forces on the battlefield
Serving as a the platoon Radio Telephone Operator (RTO) during a training rotation in 2011, maintaining the radio was pertinent
Utilizing a Single Key Loader (SKL) to load the radio with encrypted radio frequencies was key to mission success.
Education
High School Diploma -
Century High School
Hillsboro, OR
06.2009
Skills
Intel emergency response team 2016-2020, 2021-Present
Intel Control of Hazardous Energy certifier 2021-Present
Intel Certified Stretch Leader 2021- Present
Intel Level 2 Equipment Technician
Level 2 Die Sort Technician
Intel Level 1 Manufacturing Technician
Red Cross first aid/CPR Combat Life Saver Course/Battlefield First Responder
System Software Engineer - Embedded Systems at Intel Corporation - Intel FlexSystem Software Engineer - Embedded Systems at Intel Corporation - Intel Flex