Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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BRANDON CLARK

BRANDON CLARK

Richmond,VA

Summary

Motivated, goal-oriented professional who is seeking to contribute his acquired skills and knowledge to a reputable company. A determined teammate who is committed to achieving success with a team as well as for personal development. A dependable individual who is committed to learning and able to work efficiently without compromising quality.

Overview

8
8
years of professional experience

Work History

Direct Support Professional

Sevita
Richmond, VA
07.2025 - Current
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Provided guidance and support to ensure safety of individuals served.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Facilitated social interactions between participants and their peers in the community.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.

Assisted Living Caregiver

Compassionate Care Residential
Chesterfield, VA
10.2024 - Current
  • Maintained a clean and safe environment for the residents.
  • Assisted with meal preparation according to dietary guidelines set forth by health professionals or family members.
  • Encouraged socialization between residents by organizing group activities and outings.
  • Kept accurate records of services performed, medications administered, treatments received.
  • Administered medication according to physician orders, while adhering to state regulations.
  • Provided assistance with daily living activities, such as bathing, dressing, and grooming.

Personal Assistant

Victory Tabernacle Church of Deliverance
Richmond, VA
04.2024 - Current
  • Performed calendar management and scheduling of appointments for the executive.
  • Organized travel arrangements, including flights, accommodations, and transportation.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
  • Assisted with loading and unloading luggage when necessary.

Funeral Attendant

Wilson & Associates' Funeral Service
Richmond, VA
10.2022 - 02.2025
  • Maintained vehicles for transporting remains to ensure proper condition and reliability.
  • Collected photos from families post-service for display boards, enhancing memorial services.
  • Provided support to grieving families during visitation hours, fostering a compassionate environment.
  • Assisted pallbearers with casket transport into chapel or gravesite for seamless services.
  • Prepared obituaries for publication in newspapers and online media outlets.
  • Distributed memorial cards to service attendees, honoring deceased individuals.
  • Obtained necessary permits prior to burial or cremation, ensuring compliance with regulations.
  • Conducted administrative tasks including filing paperwork, answering phones, and responding to emails related to funerals.

Customer Account Manager

Dominion Energy
Sandston , VA
05.2023 - 02.2024
  • Directed customer guidance on electric service accounts to ensure optimal service features and equipment selection.
  • Analyzed billing disputes and resolved complaints related to high electric bills.

Direct Bill Contractor

MARKEL CORPORATION
05.2021 - 05.2022
  • Utilized professional communication to inform members of late payments and update client contact information.
  • Handled Guidewire Billing Center software to ensure smooth workflows and enhance customer experience.
  • Identified, prioritized, and resolved escalated issues with customers and collection agencies.
  • Executed flat cancellations, issued refunds, and processed collection payments.
  • Resolved conflicts swiftly, achieving 100% customer satisfaction.
  • Maintained strict cleanliness and social distancing policies during COVID-19 outbreak.

Dispatch Manager

RAMTOOL CONSTRUCTION SUPPLY
11.2017 - 02.2021
  • Supervised, routed, and effectively trained a team of 10-20 team members.
  • Effectively communicated and provided support to all customers, team members and other warehouse associates to ensure a collaborative and professional workplace.
  • Implemented knowledge of conducting interviews, processing new hire documentation and monitoring employee payroll.
  • Utilized strong attention to detail and knowledge of company’s standard operation procedures when managing company budgetary expenses.
  • Communicated knowledge of Department of Transportation (DOT) regulations and Fleet Safety compliance.
  • Maintained a clean and organized inventory by regularly observing delivery and sales vehicles to ensure proper maintenance and repair.

Education

Associate of Applied Science - Funeral Service

Bright Point Community College
Richmond
05-2027

High School Diploma -

George Wythe High School
Richmond, VA
06-2008

Skills

  • Professional communication
  • Interpersonal skills
  • Customer service
  • Critical thinking
  • Problem solving
  • Time management
  • Data entry
  • Crisis management
  • Attention to detail
  • Database management
  • Confidential correspondence
  • Organizational skills
  • Leadership abilities
  • Technical proficiency
  • Microsoft Office Suite
  • Data mining techniques
  • Point of sale systems
  • Daily living support
  • Transportation
  • Direct patient care
  • Team collaboration
  • Care plan management
  • Medication administration

Personal Information

Timeline

Direct Support Professional

Sevita
07.2025 - Current

Assisted Living Caregiver

Compassionate Care Residential
10.2024 - Current

Personal Assistant

Victory Tabernacle Church of Deliverance
04.2024 - Current

Customer Account Manager

Dominion Energy
05.2023 - 02.2024

Funeral Attendant

Wilson & Associates' Funeral Service
10.2022 - 02.2025

Direct Bill Contractor

MARKEL CORPORATION
05.2021 - 05.2022

Dispatch Manager

RAMTOOL CONSTRUCTION SUPPLY
11.2017 - 02.2021

Associate of Applied Science - Funeral Service

Bright Point Community College

High School Diploma -

George Wythe High School

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