Brandon Clay
Orlando,FL
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
12
12
years of professional experience
Work History
Mass Merchandiser
Drive Line Retail
03.2023 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Coordinated special events or promotions within the store environment, creating excitement around featured products or limited-time offers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Arranged consistent shelves, bins, and racks at multiple locations by following established planograms.
Pharmacy Service Representative
CVS Specialty Pharmacy
03.2021 - 10.2022
- Enhanced patient satisfaction by providing exceptional customer service in a fast-paced pharmacy environment.
- Streamlined prescription processing by efficiently utilizing pharmacy software systems and maintaining accurate records.
- Assisted pharmacists with medication preparation, ensuring timely delivery of prescriptions to patients.
- Reduced wait times for customers by effectively managing multiple tasks simultaneously and prioritizing urgent requests.
- Maintained patient confidentiality through diligent adherence to HIPAA regulations when accessing and updating medical records.
- Promoted medication adherence among patients by providing clear instructions on proper usage, dosage, and potential side effects.
- Managed phone lines professionally, triaging calls as necessary to ensure prompt attention from appropriate personnel.
- Recognized outstanding employee performance resulting from consistently receiving positive feedback from customers.
Store Associate
Dollar General
02.2019 - 02.2021
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Mass Merchandiser
Drive Line Retail
11.2015 - 02.2019
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Sign Holder
The Villages At Lake Point
11.2011 - 02.2012
- Increased foot traffic to the apartment by effectively holding and displaying promotional signs at strategic locations.
- Enhanced brand visibility by maintaining a positive and enthusiastic demeanor while handling signage.
- Boosted customer engagement with eye-catching sign designs and creative sign twirling techniques.
- Collaborated with apartment management to determine optimal sign placement for maximum impact on potential customers.
Education
High School Diploma -
North Star High School, FL US
Orlando, FLSkills
- Stock Rotation
- Stock Replenishment
- Planogram Design
- Maintaining Stock Levels
- Merchandise Planning
- Active Listener
- Friendly and Outgoing
- Problem Solving
- Customer Service
- Analytical Thinking
Timeline
Mass Merchandiser
Drive Line Retail
03.2023 - Current
Pharmacy Service Representative
CVS Specialty Pharmacy
03.2021 - 10.2022
Store Associate
Dollar General
02.2019 - 02.2021
Mass Merchandiser
Drive Line Retail
11.2015 - 02.2019
Sign Holder
The Villages At Lake Point
11.2011 - 02.2012
High School Diploma -
North Star High School, FL US
Similar Profiles
Joe Cantu JrJoe Cantu Jr
OTR Truck Driver at Line Drive Texas LDTOTR Truck Driver at Line Drive Texas LDT
DANIEL SANDOVALDANIEL SANDOVAL
Bobtail Driver at Line Drive TruckingBobtail Driver at Line Drive Trucking
Jalen TuttleJalen Tuttle
Desk and Tech Associate at Line Drive Indoor Batting CagesDesk and Tech Associate at Line Drive Indoor Batting Cages