Dynamic and self-motivated Administrative Office Manager with extensive experience across diverse industries and organizational sizes. Recognized for technological proficiency and a proven ability to rapidly master new software and systems to enhance operational efficiency. Exceptional communication and team collaboration skills drive the successful execution of complex projects within fast-paced, deadline-oriented environments. Committed to fostering a productive workplace culture while optimizing administrative processes for improved performance.
Hi, I’m
Brandon Clayton
Summary
Overview
20
years of professional experience
1
Certificate
Work History
Lakitsia Gaines - State Farm Agency
Administrative/Administrative Office Manager
04.2006 - 08.2025
Job overview
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Trained, coached and mentored staff to support smooth adoption of new administrative program.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
JCPenney’s Corporation
Salon Assistant Manager
07.2005 - 06.2010
Job overview
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients on how to maintain healthy hair.
- Created attractive displays to promote salon services and products.
- Coordinated bi-weekly payroll for up to 125 personnel.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Developed and implemented strategies to increase sales and profitability.
Education
Career Training InstituteOrlando, FL
Cosmetology Certification from Health And Wellness
01-2005
University Overview
- Ranked in Top 3% of class
Valencia CollegeOrlando, FL
No Degree from Business Administration And Management
01-2004
University Overview
Miami Norland Senior High SchoolMiami, FL
Academics
01-1995
University Overview
- Ranked in Top 7% of class
Skills
- Efficient payroll management
- Analytical decision making
- Technology operations leadership
- Event coordination
- Contract negotiations
- Expense reporting
- Workflow planning
- Efficient mail distribution
- Logistics coordination
- Proficient in Microsoft Office Suite
- Employee relations and engagement
- Financial record management
Accomplishments
Accomplishments
- Designed and implemented advance Microsoft Excel Spreadsheets to streamline inventory management, customer service tracking and sales reporting, improving efficiency and decision making.
- My administrative team was recognized as the most efficient by the agency owner, and as a reward, we got to travel abroad with our rooms covered and even extra spending money to enjoy the trip.
- Proactively investigated and resolved premium fund account discrepancies, ensuring regulatory compliance and safeguarding agency financial integrity.
Certification
- Notary Public
- ABC Bartending
Languages
English
Timeline
Administrative/Administrative Office Manager
Lakitsia Gaines - State Farm Agency
04.2006 - 08.2025
Salon Assistant Manager
JCPenney’s Corporation
07.2005 - 06.2010
Career Training Institute
Cosmetology Certification from Health And Wellness
Valencia College
No Degree from Business Administration And Management
Miami Norland Senior High School
Academics
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Awards
Awards
Honor Guard Award – Air Force Veteran, Customer Service Management Awards, Manager/Employee of the yearSimilar Profiles
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