Brandon Collard
Managing And Protecting Systems
North Stonington,CT
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Stop & Shop. Expert in IT troubleshooting and device configuration, I excel in problem-solving and ensuring safety awareness. Committed to enhancing customer experiences and fostering teamwork, I consistently resolve issues with empathy and efficiency, contributing to a positive work environment.
Overview
2
2
years of professional experience
Work History
Self Scan Attendant
Stop & Shop
07.2022 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Collaborated with team members to improve overall service quality and guest experience.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
Education
No Degree - Cyber Security
New England Institute of Technology
East Greenwich, RI 05.2001 -
High School Diploma -
Wheeler High School
North Stonington, CT06-2023
Skills
Strong work ethic
Hardware installations
IT troubleshooting
Software updates
Problem-solving skills
Device configuration
Information security
Cybersecurity expertise
Application support
Debugging
System upgrades
Software implementation
Disaster recovery
Troubleshooting and Diagnostics
Timeline
Self Scan Attendant
Stop & Shop
07.2023 - Current
No Degree - Cyber Security
New England Institute of Technology
05.2001 -
High School Diploma -
Wheeler High School