Brandon Collins
Escondido
Summary
With over 5.5 years of experience in the retail industry and 8.5 years in customer service, dedicated team member committed to providing exceptional customer service. Consistently praised by employers for commitment to customer satisfaction, described as 'second-to-none.' Strong work ethic demonstrated through reliable attendance and consistently delivering high-quality work. Excels in fast-paced and high-stress environments, utilizing strong collaboration skills to thrive in challenging situations.
Overview
10
10
years of professional experience
Work History
Patient Service Technician/ Warehouse Technician
Horizon Oxygen And Medical Equipment
11.2018 - 01.2020
- Accessed patient information through a variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Coordinated between patients and healthcare professionals to meet patient needs
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review Monthly
- Educated patients and families on equipment, procedures, maintenance, and continuing care
- Managed vendor relationships to support supply chain and maintain product quality
- Considered specific product requirements and accessibility when managing and organizing storage areas
- Reordered stock to replenish inventory without interruption to production
- Demonstrated great teamwork skills with staff members involved in production and transport
Logistics Team Member
Target
07.2013 - 11.2019
- Advised peers and ensured success through collaborations and communication within my team
- Trained for and succeeded in multiple areas in logistics including, Receiving, Backroom, Ship to Store, Order Pick-Up, and Bulk Captain
- Shipping and receiving processes
- Using inventory management systems and tools (e.g., RFID scanners, handheld devices)
- Communication with customers and team members
- Providing support for front-end teams
- Handling customer inquiries and issues
Assistant
Tammy's Mobile Dog Grooming
06.2010 - 06.2013
- Filed personal client information in a timely manner
- Helped navigate to multiple areas in San Diego county
- Assisted in bathing and drying the pets as needed
- Talked to and transferred money with the clients
Education
GED -
01.2013
Skills
- Patient Record Management
- Sterilization procedures
- Comprehensive Equipment Evaluation
- Cleaning and organization
- Excellent communication
- Transporting and delivery
- Working independently
- Customer service
- Warehouse operations
- Time management
Timeline
Patient Service Technician/ Warehouse Technician
Horizon Oxygen And Medical Equipment
11.2018 - 01.2020
Logistics Team Member
Target
07.2013 - 11.2019
Assistant
Tammy's Mobile Dog Grooming
06.2010 - 06.2013
GED -
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