Brandon Conley
Eureka,CA
Summary
Results-driven and highly dynamic Sales Account Manager and Registered Veterinary Technician with over 4 years of proven success in driving sales growth and expanding market presence. My diverse work history and professional experience spans multiple industries, including over 15 years spent in veterinary practice along with retail and specialty sales. I strive to showcase my versatility and ability to drive success in varied market landscapes. I excel in strategic negotiations, client communication, uncovering growth and development opportunities, and exceeding sales targets. I hope to bring these skills, along with my gregarious personality and expansive work background, to a team where professional growth and quality care are valued.
Overview
10
10
years of professional experience
Work History
Customer Engagement Representative
Covetrus North America
Northern California (Remote)
05.2025 - 09.2026
- Maintained book of business of 400+ veterinary hospitals, served as the primary contact for ordering supplies, assisting with product inquiries and inventory requests.
- Managed online storefront, provided account support to veterinary staff via chat, email, and phone outreach.
- Provided direct support via chat, email, and phone to pet owners regarding new and existing prescriptions. Assisted with pharmacy storefront and compounding requests.
Sales Account Manager
Gateway Services Inc.
Northern California (Field Sales)
02.2021 - 06.2024
- Led meetings with veterinary professionals, including online and in-person presentations with current and new prospective clients, to close high-value accounts.
- Developed customized sales strategies and account plans for key clients, resulting in a 40% increase in customer retention and recurring revenue.
- Increased market share by more than 25% year-over-year by identifying and capitalizing on untapped regions and driving sales of pet memorial services.
Inpatient/Surgical Technician
VCA Tanglewood Animal Hospital
Austin, TX
09.2018 - 01.2021
- Anesthetic induction, intubation, preparing surgical site, preparing operating room and maintaining a sterile field, intra-operative monitoring and post-surgical recovery.
- Supported veterinarians to drive quality care, advocate for patients and educate clients.
Medical/Radiation Oncology Technician
VCA Capital Area Veterinary Specialists
Austin, TX
03.2017 - 08.2018
- Worked closely with medical and radiation oncology specialists to develop chemotherapy protocols, administer IV and oral chemotherapy agents, and monitor anesthesia of high risk patients during radiation treatments.
- Supported veterinarians to drive quality care, advocate for patients and educate clients.
Education
Solution Selling
Sales Training (HORN Group)
San Antonio, TX10-2023
Certificate of Veterinary Technology - Registered Veterinary Technician
Dallas County Community Colleges
Dallas, TX12-2010
Skills
- Account Acquisition & Retention
- Client Communication
- Client Relationship Management
- Consultative & Solution Based Selling
- Market Analysis & Competitive Insight
- Negotiation & Closing Skills
- Sales Strategy Development
- Territory Management & Expansion
- CRM Software (Salesforce)
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Virtual Presentation Tools (Zoom, Google Meet, Teams)
Timeline
Customer Engagement Representative
Covetrus North America
05.2025 - 09.2026
Sales Account Manager
Gateway Services Inc.
02.2021 - 06.2024
Inpatient/Surgical Technician
VCA Tanglewood Animal Hospital
09.2018 - 01.2021
Medical/Radiation Oncology Technician
VCA Capital Area Veterinary Specialists
03.2017 - 08.2018
Solution Selling
Sales Training (HORN Group)
Certificate of Veterinary Technology - Registered Veterinary Technician
Dallas County Community Colleges