Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandon Connelly

Dayton,Texas

Summary

Senior Loan Specialist | 14+ Years of Expertise in Loan Origination, Underwriting, and Credit Analysis

A seasoned Senior Loan Specialist with over 14 years of experience driving excellence in loan origination, underwriting, and risk management. Recognized for consistently enhancing loan approval rates, reducing processing errors, and improving customer satisfaction. With a proven track record of originating $50 million in loans and maintaining high accuracy and approval rates, I specialize in risk assessment and customer service, delivering both operational efficiency and strategic insights to drive business success.

Key Achievements:

  • Increased Loan Approval Rates: Elevated approval rates by 25% and reduced processing errors by 15% through innovative strategies and thorough risk assessments.
  • Loan Portfolio Success: Originated over 500 loans totaling $50 million with a 90% approval rate and underwrote 400 applications with a 98% accuracy rate.
  • Reduced Default Rates: Decreased loan default rates by 10% through effective credit analysis, resulting in a 20% reduction in defaults for 300 clients.
  • Customer Satisfaction Excellence: Achieved a 95% customer satisfaction score by providing timely, transparent communication and exceptional service throughout the loan process.
  • Leadership & Training: Trained and mentored junior loan officers, enhancing team performance and ensuring adherence to underwriting guidelines, leading to improved departmental efficiency.
  • Stakeholder Engagement & Collaboration: Successfully communicated project goals and progress to senior management, ensuring alignment and securing support for key initiatives.

Core Competencies:

  • Loan Origination & Underwriting
  • Credit Analysis & Risk Management
  • Process Optimization & Error Reduction
  • Customer Relationship Management
  • Compliance & Regulatory Standards
  • Team Leadership & Mentoring

I bring a results-oriented approach to every challenge, leveraging my expertise in risk management and customer service to consistently deliver outstanding results. I’m passionate about driving efficiency and fostering team success and am eager to contribute my strategic insights to your team.

Overview

11
11
years of professional experience

Work History

Financial Services Representative

United Community Credit Union
09.2015 - 10.2024

A results-oriented Senior Loan Specialist with over 10 years of proven success at United Community Credit Union. Recognized nationally for excellence in warranty sales and auto financing, I consistently ranked in the top 5% of loan officers for auto ancillary products, driving revenue growth and boosting customer satisfaction. Known for my ability to build strategic partnerships, analyze credit data, and mentor teams to exceed targets, I’ve contributed significantly to both business growth and customer success.

Key Achievements:

  • Top Performer in Sales & Finance: Ranked in the top 5% for auto ancillary products, consistently achieving outstanding sales and significantly boosting revenue.
  • Strategic Partnerships: Cultivated partnerships with 50+ Texas dealerships, providing tailored financing solutions that increased client satisfaction by 20%.
  • Revenue Growth & Cross-Selling: Leveraged data-driven credit analysis to drive a 25% increase in revenue through strategic cross-selling of loan products.
  • Leadership & Mentorship: Trained and mentored junior loan officers, guiding them to exceed sales targets by 15% and fostering strong client engagement.
  • Risk Mitigation: Evaluated creditworthiness and financial data, resulting in a 10% reduction in loan defaults while maintaining a seamless lending process.
  • Audit Excellence & Compliance: Consistently maintained high standards of integrity and professionalism, achieving exemplary audit scores.
  • Collaborative Contributions: Actively contributed to strategic initiatives with senior management, aligning business goals and driving operational excellence.

Core Competencies:

  • Auto Financing & Warranty Sales Expertise
  • Credit Analysis & Risk Management
  • Strategic Relationship Building & Cross-Selling
  • Team Leadership & Mentorship
  • Process Improvement & Operational Excellence
  • Compliance & Audit Adherence

With a commitment to delivering exceptional client service and a proven track record in driving business results, I am dedicated to leveraging my expertise to continue fostering growth, profitability, and customer loyalty in the lending industry.

MULTI BRANCH SR. RELATIONSHIP BANKER

Capital One
09.2013 - 04.2015

Multi Branch Senior Relationship Banker & Manager Designee | Houston District

A highly accomplished Senior Relationship Banker and Manager Designee with a proven record of driving performance, sales excellence, and client satisfaction across multiple branches in the Houston District. Specializing in investment, mortgage sales, and client relationship strategies, I’ve successfully led initiatives that elevated branch performance and contributed to the district’s overall growth. By mentoring Relationship Bankers and ensuring meticulous compliance with audit standards, I’ve fostered a culture of excellence and collaboration that consistently exceeded expectations.

Key Achievements:

  • Transformational Leadership: Spearheaded initiatives that enhanced branch performance, setting higher sales standards across the district while cultivating strong, long-term customer relationships.
  • Client Relationship Coaching: Trained and mentored Relationship Bankers on advanced client relationship strategies, resulting in deeper engagement with individual customers and small businesses.
  • Sales Growth & Portfolio Development: Actively contributed to investment and mortgage sales efforts, driving significant portfolio growth by identifying cross-selling opportunities and leveraging deep client insights.
  • Exemplary Compliance & Audit Excellence: Consistently achieved exceptional audit scores through rigorous adherence to compliance requirements and maintaining impeccable documentation standards.
  • Risk Assessment & Lending Insight: Conducted detailed loan application and credit report analyses, providing critical insights into risk factors that informed sound lending decisions and enhanced portfolio performance.
  • Collaborative Stakeholder Engagement: Built strong cross-functional relationships with internal departments, ensuring smooth operations and driving district-wide organizational success.
  • Strategic Business Development: Played a key role in senior management discussions, contributing to the development of goals, business strategies, and initiatives that aligned with long-term objectives.
  • Customer Portfolio Reviews: Led comprehensive portfolio reviews with customers, identifying growth opportunities and implementing strategies to improve performance and drive business results.

Core Competencies:

  • Branch Leadership & Sales Management
  • Client Relationship Strategy & Coaching
  • Mortgage & Investment Sales Expertise
  • Risk Assessment & Credit Analysis
  • Compliance & Audit Adherence
  • Cross-functional Collaboration & Team Leadership
  • Strategic Business Development & Goal Setting

I am passionate about fostering high-performance teams, developing strong client relationships, and driving organizational growth. My ability to seamlessly integrate strategic planning with day-to-day operations has consistently resulted in positive outcomes for both clients and the business.

Education

ASSOCIATE IN ARTS (A.A.) - BUSINESS

Lone Star College

Skills

  • Banking knowledge
  • Effective Communication
  • Loan Origination
  • Loan Servicing
  • Credit Scoring
  • Credit analysis
  • Loan Underwriting
  • Loan approvals
  • Employee Development
  • Employee Management

Accomplishments

    Nationally ranked in top 10% for ancillary products on loans with Auto Exam.

Timeline

Financial Services Representative

United Community Credit Union
09.2015 - 10.2024

MULTI BRANCH SR. RELATIONSHIP BANKER

Capital One
09.2013 - 04.2015

ASSOCIATE IN ARTS (A.A.) - BUSINESS

Lone Star College
Brandon Connelly