Proven leader and problem-solver, adept in teamwork and collaboration, honed across diverse roles from NORPAC to the United States Marine Corps. Excelled in high-pressure environments, ensuring mission success and operational efficiency through effective communication and analytical thinking. Achieved significant improvements in productivity and safety, demonstrating a strong work ethic and attention to detail.
Overview
13
13
years of professional experience
Work History
Dry End Assistant Operator
NORPAC
05.2021 - Current
Developed strong problem-solving abilities by resolving technical issues that arose during machine operation swiftly and effectively.
Partnered with quality control teams to ensure products met required specifications before shipping them out to customers.
Advised lead operator of equipment malfunction, quality issues or other abnormal conditions to expedite repairs and avoid safety hazards.
Worked closely with supervisors to address any concerns or discrepancies identified during the inspection process promptly.
Ensured safe work environment by strictly adhering to safety protocols and identifying potential hazards.
Demonstrated initiative by proactively identifying areas for improvement in day-to-day operations resulting in increased productivity and reduced costs.
Sales Associate
L&D Race Tech
09.2019 - 02.2021
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Plumber Laborer
Terrys Plumbing Service
10.2017 - 09.2019
Maintained a safe work environment by adhering to safety guidelines and conducting regular equipment inspections.
Served as a reliable point of contact for clients throughout the course of projects, addressing questions or concerns in a timely manner.
Demonstrated versatility in handling various types of plumbing jobs, from residential repairs to new construction installations.
Contributed to cost-effective project outcomes by accurately measuring, cutting, and assembling piping systems according to specifications.
Consistently met project deadlines through effective communication with team members and proper task delegation when needed.
Gained a reputation for excellent customer service and professionalism, resulting in repeat business and positive client referrals.
Platoon Sergeant
United States Marine Corps
07.2011 - 08.2017
Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
Maintained health, welfare and combat readiness of personnel within platoon.
Established a strong team dynamic within the platoon through effective communication and leadership strategies.
Conducted personal and professional counseling, routine inspections and physical fitness tests.
Maintained high levels of morale among soldiers, fostering a positive and motivated environment.
Managed over $25 Million worth of equipment during garrison and deployment operations.