Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Links Apartments
Texarkana, Arkansas
01.2024 - Current
Responded promptly to emergency breakdowns at any time during shift hours.
Replaced defective parts such as bearings, seals, gears, valves.
Conducted regular safety checks to ensure compliance with OSHA standards.
Conducted electrical repairs on motors, lighting systems, and other related components.
Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Assisted in the installation of new machinery and equipment.
Cook Shift Leader/Service Manager
Reggies Burger
Texarkana, AR
06.2023 - 12.2023
Conducted daily meetings with kitchen staff to review specials and daily menus.
Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
Monitored food preparation to ensure quality standards were met.
Maintained up-to-date knowledge of menu items, ingredients, and recipes.
Resolved customer complaints in a timely manner.
Developed strategies to reduce waste and increase efficiency within the kitchen.
Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
Managed cashiering duties such as counting money at the end of shift.
Trained new cooks on proper food handling techniques.
Assisted in developing new menu items based on customer feedback.
Cut, chopped and sliced meat and produce to prepare for cooking.
Followed recipes and procedures to prepare, season and cook food products.
Operated variety of kitchen equipment to measure and mix ingredients.
Led team in high-pressure environments, ensuring timely delivery of orders.
Server
Chopping Block Steakhouse
Mena, AR
01.2021 - 06.2022
Upheld high standards of sanitation in accordance with health department regulations.
Handled money transactions accurately while following company procedures for handling cash payments.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Ensured that each guest was served courteously, quickly, and efficiently.
Responded efficiently to guest inquiries and complaints in a professional manner.
Followed health safety guidelines when preparing and serving food products.
Greeted guests and provided menus.
Accurately recorded orders on cash register and point-of-sale system.
Monitored dining room for cleanliness and proper set-up at all times.
Assisted in training new servers.
Stayed informed about daily specials, new menu items, promotions.
Provided excellent customer service to ensure satisfaction.
Leasing Co-ordinator at Werkliv/ University Apartments/ WESTER-LAND ApartmentsLeasing Co-ordinator at Werkliv/ University Apartments/ WESTER-LAND Apartments