Summary
Overview
Work History
Skills
Timeline
Generic

Brandon Coomer

Jackson,KY

Summary

Dynamic and results-driven leader with extensive experience at Walmart, excelling in team motivation and performance improvement. Proven track record in coaching and mentoring staff, enhancing customer satisfaction, and implementing effective loss prevention strategies. Skilled in operations management and fostering a positive work environment through strategic planning and relationship building.

Overview

4
4
years of professional experience

Work History

Food and Consumables Team Lead

Walmart
12.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Apparel Team Lead

Walmart
11.2023 - 12.2024
  • Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
  • Provided superior customer service leadership by greeting and assisting customers.
  • Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
  • Streamlined inventory management processes by effectively tracking incoming shipments and updating stock levels accordingly.
  • Improved customer satisfaction by providing superior service and product knowledge to assist customers in making informed decisions.
  • Implemented loss prevention strategies to minimize shrinkage, resulting in reduced inventory discrepancies and increased profitability.
  • Led team meetings regularly to discuss sales targets, review progress toward goals, and share best practices among colleagues.
  • Enhanced overall store appearance by maintaining clean, organized displays and ensuring merchandise was properly stocked.
  • Collaborated with store management to develop targeted marketing campaigns that attracted new customers and increased foot traffic.
  • Implemented creative merchandising strategies to highlight promotional items and drive sales growth.
  • Boosted sales performance through regular team training sessions on effective selling techniques and product features.
  • Conducted regular performance evaluations for team members to identify areas of improvement and establish clear goals for advancement.
  • Assisted in the hiring process for new team members by conducting interviews and evaluating candidate qualifications.
  • Resolved customer complaints promptly, ensuring satisfaction while maintaining a positive brand image for the company.
  • Coordinated seasonal floor sets to ensure timely transitions between collections while minimizing disruption to the shopping experience.
  • Mentored junior team members, fostering a supportive environment that encouraged professional growth and development.
  • Fostered a positive work environment by consistently recognizing exceptional performance within the apparel department.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

Overnight Stocking Team Lead

Walmart
09.2021 - 09.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Devised and implemented processes and procedures to streamline operations.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Frequently inspected production area to verify proper equipment operation.

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Performance improvement
  • Quality control
  • Workplace safety
  • Process improvement
  • Operations management
  • Employee evaluation
  • Diversity and inclusion
  • Product management
  • Regulatory compliance
  • Influencing skills
  • Relationship building
  • Deadline management
  • Employee training
  • Task delegation
  • Strategic planning
  • Loss prevention
  • Employee engagement
  • Problem-solving
  • Teamwork and collaboration
  • Team motivation
  • Staff training
  • People management
  • Mentoring
  • Leading team meetings
  • Coaching
  • Overseeing daily activities
  • Giving constructive feedback
  • Onboarding and orientation
  • Safety processes and procedures
  • Safety
  • Team building
  • Verbal and written communication
  • Leadership

Timeline

Food and Consumables Team Lead

Walmart
12.2024 - Current

Apparel Team Lead

Walmart
11.2023 - 12.2024

Overnight Stocking Team Lead

Walmart
09.2021 - 09.2023

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Brandon Coomer