Brandon Coronado
Ogden
Summary
My name is Brandon Coronado and I've been in so many industries throughout my life why not keep exploring. My career goal is in counseling; I want to help people, specifically the youth, but where ever my journey takes me I'm eager to go. I've done so many jobs I've become a results-driven professional with a track record in delivering high-quality performance and supporting team goals. Known for reliability and adaptability, ensuring smooth operations even under dynamic conditions. Skilled in effective communication and task management, fostering collaborative and efficient work environment. Working at Powder Mountain for the last 13 winters as a seasonal operator I have strong background in ski lift operations. Demonstrating exceptional technical skills in equipment maintenance and safety protocols. Known for effective team collaboration and quick adaptability to changing conditions. Consistently delivers reliable and efficient service, ensuring smooth operations and positive guest experiences. Crossroads academy helped me gain skills in helping the youth. Becoming a mentor with experience in guiding and supporting youth. Strong focus on team collaboration and adaptability to meet changing needs. Proven ability to foster positive relationships, develop personalized plans, and deliver impactful results. Skilled in communication, conflict resolution, and motivational techniques. I have a longer list of skills and experience in different industries that have pushed me to grow each day. These are just a few examples I felt highlight my journey thus far.
Thank you for your time,
Brandon Coronado
Overview
13
13
years of professional experience
Work History
Restaurant Server
Tepanyaki Japanese Steakhouse & Sushi Bar
05.2025 - Current
- Delivered exceptional customer service in high-pressure environments.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Trained new servers on menu knowledge and table service techniques.
- Managed multiple tables simultaneously while maintaining a positive dining experience.
- Recommended menu items based on customer preferences, increasing sales through effective upselling.
- Streamlined order processing by implementing efficient communication with kitchen team members.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Bussed and reset tables to keep dining room and work areas clean.
Lift Operations Lead
Powder Mountain Ski Resort
05.2013 - 08.2025
- Responded to customer requests with friendly, knowledgeable service and support.
- Monitored equipment performance, identifying issues for timely repairs and upgrades.
- Collaborated with management to develop operational strategies for peak season efficiency.
- Enhanced lift safety by conducting thorough inspections and maintenance procedures.
- Mitigated risk factors through diligent monitoring of weather conditions and making appropriate adjustments as needed.
- Reduced downtime with proactive equipment monitoring and preventative maintenance measures.
- Assisted in the development of standard operating procedures to improve consistency across all lift operations teams at the resort.
- Improved guest experience, addressing concerns promptly and providing exceptional customer service.
- Provided an elevated customer experience to generate a loyal clientele.
- Politely assisted customers in person.
- Dedicated to continuously improving customer satisfaction.
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Monitored performance metrics to identify areas for operational enhancement.
- Trained and mentored staff on operational protocols and customer service excellence.
- Implemented best practices for emergency response situations, resulting in faster resolution times during critical incidents.
Youth Mentor
Crossroads Academy
05.2024 - 04.2025
- Mentored youth in personal development and life skills through structured programs.
- Facilitated workshops focused on conflict resolution, teamwork, and communication skills.
- Developed individualized plans to support youth in achieving academic and personal goals.
- Collaborated with families and community organizations to enhance support networks for participants.
- Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
- Introduced students to positive and creative outlets mainly through outdoor activities such as snow sports, rock climbing, hiking and mountain biking.
- Mentored youth in personal development and life skills, fostering resilience and self-esteem.
- Built lasting relationships with youth and parents or guardians.
- Served as a positive role model by exhibiting strong work ethic, time management skills, and commitment to personal growth throughout the mentoring relationship.
- Promoted mental health awareness through workshops and open conversations, equipping youths with coping strategies to manage stress effectively.
Car Wash Operator
Mister Car Wash
04.2021 - 03.2024
- Operated car wash equipment, ensuring optimal performance and safety standards.
- Trained new staff on proper cleaning techniques and customer service protocols.
- Inspected vehicles for damage prior to washing, documenting any concerns for management review.
- Managed inventory of cleaning supplies, coordinating timely reorders to prevent shortages.
- Developed streamlined workflows to enhance efficiency in vehicle processing times.
- Mentored junior operators, promoting best practices in equipment maintenance and usage.
- Implemented quality control measures, improving customer satisfaction and service consistency.
- Reduced wait times for customers by efficiently managing the queue of vehicles waiting for service.
- Conducted regular inspections of equipment to identify potential issues before they impacted operations or customer experience.
- Maximized revenue by upselling additional services such as detailing and waxing packages.
- Enhanced customer satisfaction by providing efficient and thorough car wash services.
- Ensured cleanliness of facility, performing routine maintenance tasks such as sweeping, mopping, and trash removal.
- Consistently met daily car wash quotas, prioritizing tasks to ensure timely completion.
- Resolved customer complaints promptly and professionally, maintaining a strong focus on customer satisfaction.
Education
High School Diploma -
Idaho Falls High School
Idaho Falls, ID01.2010
No Degree - History
Weber State University
Ogden, UT05-2029
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Exceptional communication
- Cleanliness
- POS system operation
- Cleaning and sanitizing
- Relationship management
- Professional appearance
- Goal planning
- Positive reinforcement
- Group and individual sessions
- Behavior modeling
- Patience and tolerance
- Relationship building
- Self-awareness
- Motivational skills
- Mentoring
- Patience and empathy
- Adaptive problem solving
- Safety procedures expertise
- Mechanical troubleshooting
- Incident reporting
- Initiative-taking
- Weather monitoring
- Career guidance
- Team collaboration
- Crisis intervention
- Youth advocacy
- Behavioral disorders
- Academic support
- Discipline strategies
- Skill building
Additional Information
- Skills
- Punctual
- Customer service
- Excellent work ethic
- Goal-oriented
- Exceptional communication skills
- Mediation capability
- Natural leader
- Employee relations
- Positive and friendly
Languages
English
Professional Working
Timeline
Restaurant Server
Tepanyaki Japanese Steakhouse & Sushi Bar
05.2025 - Current
Youth Mentor
Crossroads Academy
05.2024 - 04.2025
Car Wash Operator
Mister Car Wash
04.2021 - 03.2024
Lift Operations Lead
Powder Mountain Ski Resort
05.2013 - 08.2025
High School Diploma -
Idaho Falls High School
No Degree - History
Weber State University