Brandon Correa
Naples,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Complaince Analyst position. Ready to help team achieve company goals. To maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Screen and Cage Installer
Steel City Screens, LLC
Naples, FL
08.2022 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
Lead Busser
Texas Roadhouse Restaurant
Naples, FL
04.2021 - 08.2022
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
Multi Crew Member
Pollo Tropical Restaurant
Naples, FL
01.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Front Desk Agent/Concierge Agent
Best Western Hotel
Naples, FL
03.2019 - 01.2021
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Used internal software to process reservations, check-ins and check-outs
- Maintained high level of professionalism and discretion when dealing with guests.
- Scheduled and confirmed restaurant reservations for guests.
- Booked Reservations for walk-ins, new guest visits and return guest.
Education
High School Diploma -
Lely High School
Naples, FL05.2011
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Customer Service
- Organizational Skills
- Multitasking
- Problem-Solving
- Teamwork and Collaboration
Basketball
I play for 2 basketball league sport organization. Basketball has been my favorite sports since high school and it still is. I enjoy the sport for the challenge of winning as a team, I keep myself fit and most of all accomplished when winning the tournaments. This year I was award best team player and chosen to play in the finals.
Languages
Spanish
Native or Bilingual
Timeline
Screen and Cage Installer
Steel City Screens, LLC
08.2022 - Current
Lead Busser
Texas Roadhouse Restaurant
04.2021 - 08.2022
Multi Crew Member
Pollo Tropical Restaurant
01.2021 - 08.2022
Front Desk Agent/Concierge Agent
Best Western Hotel
03.2019 - 01.2021
High School Diploma -
Lely High School