Brandon Crawford
Bronx,New York
Summary
Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Employee schedule coordination Team leadership Critical thinking Scheduling Planning Multitasking Sales support Complex problem-solving Music arrangement Melody composition Music interpretation Analytical thinking Task prioritization Written communication Calendar management Meeting support Positive and professional
Overview
6
6
years of professional experience
1
1
Certification
Work History
VAULT ATTENDANT
Apple Bank
BRONX, NY
04.2022 - Current
- Let customers in and out of theVault to open there safe deposit box
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Responded to all customer inquiries thoroughly and professionally.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Followed established protocols for door and entry security.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Security Supervisor
Allied Universal
New York, NY
06.2020 - 10.2021
- Coordinated employee schedules to maintain proper coverage for facility security needs
- Increased quality of security service delivery by analyzing and correcting daily operations issues
- Visited site locations to assess security team performance and articulate improvement strategies
- Increased employee morale through successful coaching, training, and relationship management with direct reports.
- Led team of 12 guards in monitoring high volume shelter during peak hours and days
Lead Sales Associate
Nordstorm rack
New York, New York
10.2017 - 01.2020
- Maintained clean and orderly sales floor, frequently verifying pricing, promotional signage, and product availability
- Answered customer questions regarding product availability, pricing, promotional offers, and store policies
- Processed payments, returns, and exchanges, verifying accuracy of calculations, credits, and promotional pricing
- Handled customer complaints with tactful communication and effective conflict resolution
- Increased sales through customer needs assessment, catered product recommendations, and upselling techniques
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Greeted customers and asked open-ended questions to assess needs.
Stock Crew Member
American Eagle
New York, New York
10.2015 - 09.2017
- Kept shelves well-stocked with current merchandise for customers' convenience
- Unloaded incoming trucks by working closely with team members to process shipments
- Identified products in need of restocking by taking accurate inventories
- Retained clean, neat aisles and removed debris from public areas
- Supported team productivity by maintaining clean and organized stockroom
- Packed and unpacked items to be stocked on shelves in stockrooms and sales floors
Education
High School Diploma -
06.2014
Skills
- Customer Service
- Security Practices
- Time Management
- Managing Cash Register
- Security Activity Coordination
- Security Team Leadership
- Skilled in Conflict Resolution
- Security Reporting
- Safety and Security
Certification
CPR CERTIFICATION
F02 LICENSE
SECURITY LICENSE
Timeline
VAULT ATTENDANT - Apple Bank
04.2022 - Current
Security Supervisor - Allied Universal
06.2020 - 10.2021
Lead Sales Associate - Nordstorm rack
10.2017 - 01.2020
Stock Crew Member - American Eagle
10.2015 - 09.2017
Bronx Academy of Letters - High School Diploma,