Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brandon Cruz

Las Vegas,NV

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Effective Equipment Operator with experience inspecting, repairing and operating construction equipment to meet job-site demand. Team-oriented and reliable with patient and hardworking nature focused on completing work accurately every time. Good supply management skills and spatial awareness.

Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and basic life support. Proven Engineering Technician I at JT4 LLC, adept in system testing and troubleshooting, significantly enhancing equipment reliability. Demonstrates exceptional leadership and verbal communication, ensuring high customer satisfaction and team efficiency. Skillfully balances technical expertise with strong interpersonal skills, driving project success and fostering collaborative environments.

Overview

16
years of professional experience

Work History

JT4 LLC

Engineering Technician I
11.2023 - Current

Job overview

  • Improved equipment reliability by performing regular maintenance and calibrations.
  • Interpreted test information to resolve design-related problems.
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
  • Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
  • Reduced downtime for critical systems by providing timely maintenance and repair services.
  • Maintained a high level of customer satisfaction by resolving technical issues swiftly and professionally.
  • Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
  • Streamlined workflow processes through efficient organization of resources, tools, and documentation.
  • Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
  • Calibrated electrical components and systems to optimize performance.

Javiers Mexican Cuisine

Server Assistant
03.2022 - Current

Job overview

  • Prepares dining room for guests by cleaning and clothing tables, setting decorations, service plates, and utensils.
  • Protects the establishment and guests by adhering to sanitation and safety policies.
  • Maintains table setting by removing courses as completed, refilling water glasses, and being attentive to additional needs.
  • Supports waitstaff by setting up and replenishing condiment stands and busser stations.
  • Closes dining facility by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash from the facility.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
  • Collaborated with the management team on implementing new policies and procedures aimed at improving overall restaurant efficiency and customer satisfaction.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Assisted with bussing tables and cleaning up spills.
  • Provided attentive service and proactively assessed guest needs.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

U.S. Navy

Equipment Operator
06.2019 - Current

Job overview

  • Operate heavy transportation and construction equipment including dump trucks, tractor trailers, bulldozers, backhoes, motor graders, forklifts, loaders, Hyex and motor scrapper
  • Follow direct orders to get the job done within a safe and timely manner on various construction projects.
  • Assessed work sites daily for potential hazards.
  • Inspected and maintained heavy equipment used in construction projects.
  • Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
  • Maintained and cleaned equipment after each job and inspected.
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Drove vehicles to and from work sites and maintained clean driving record.
  • Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
  • Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
  • Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
  • Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
  • Completed minor repairs and replacements of equipment parts to restore functionality.
  • Sustained high-performance standards by adhering to company policies regarding preventative maintenance schedules.

Findlay Cadillac

Sales Consultant
01.2020 - 06.2021

Job overview

  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Priced out products for customers and drew up sales paperwork.
  • Worked with fellow sales team members to achieve group targets.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Followed up with existing customers to provide additional support and address concerns.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Bell Transportation

Chauffeur/Driver
03.2017 - 06.2019

Job overview

  • Safely operate company vehicles, transport passengers in company private vehicles including; sedans,
  • SUVs, stretch limo, super stretch limo, and vans
  • Handle cash for cash at time of service charters, demonstrate excellent customer service skills and outstanding knowledge of the Las Vegas strip and surrounding areas, communicate effectively with dispatch and comply with company rules and regulations.
  • Stowed passenger items with care and concern to avoid damage or displeasure with handling.
  • Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.
  • Demonstrated excellent knowledge of local attractions, restaurants, hotels, and venues to provide helpful recommendations for clients when requested.
  • Vacuumed, cleaned and sanitized vehicles between customers.
  • Conducted routine vehicle inspections to ensure proper maintenance and address any potential issues before they escalated.

Allied Universal security services

Armed Transit Officer
09.2017 - 06.2018

Job overview

  • Conduct fare enforcement and provide public safety on the RTC public busses, conduct patrols of
  • RTC facilities and notify the control/ dispatch of any suspicious activities and issues, furthermore Iam responsible for monitoring the bus stops and bus stations, I follow direct orders from supervisors and management personnel, as well as work with little or no supervision
  • I work closely with local law enforcement and first responders, contact 911 when I have disorderly conduct/ patrons on the bus or at bus stops who require medical attention etc.
  • Promoted adherence to transit regulations by educating passengers on proper fare payment procedures and ticket use.
  • Fostered positive relationships with community stakeholders through regular attendance at meetings and events.
  • Assisted passengers with disabilities, ensuring safe boarding and access to designated seating areas.
  • Implemented conflict resolution techniques to defuse tense situations between passengers, maintaining a peaceful environment for all riders.

University Medical Center of Southern Nevada

Public Safety Officer
10.2016 - 03.2017

Job overview

  • Provide public service to all patients, visitors and staff, assist in directions and other information
  • Respond to medical emergencies, respond to violent patients/ visitors, escort discharged patients and all other patrons off property as requested
  • Follow directions carefully from supervisors and enforce all hospital rules and policies
  • Inventory patients property and valuables.
  • Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
  • Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
  • Patrolled assigned areas on foot, horseback or by vehicle.
  • Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.

Prisoner transportation services of America LLC

Extradition Agent
03.2016 - 06.2016

Job overview

  • Transport inmates from a holding agency to their requesting/ destination agency, use multiple restraints for transporting inmates, conduct basic interviews with inmates to go over medical, property, and type of movement/legal paperwork
  • (I.e
  • Waiver of extraditions, governers warrants, writs, release dates, etc
  • Work with several law enforcement agencies, drive from state to state picking up and dropping off inmates.
  • Completed preventive maintenance of equipment to maintain readiness of restraints, weapons and vehicles.
  • Provided expert guidance to junior agents, fostering professional growth and enhancing team cohesion.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Enforced rules and regulations to maintain order among inmates.

SLS Las Vegas

Security Officer
03.2015 - 03.2016

Job overview

  • Patrol and stand guard for long periods of time at several designated areas throughout the property, respond to security related calls, assist all guests and co-workers with their needs, operate two way radio, assist with escorting undesirable Patrons from the property, work with local law enforcement, etc
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Nevada Department of Corrections

Corrections Officer
06.2013 - 03.2016

Job overview

  • Supervise inmates in a correctional setting environment, conduct daily counts, detain and escort inmates to various locations, respond to life threating emergencies, perform duties assigned from chain of command, etc.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Enforced rules and regulations to maintain order among inmates.
  • Prepared reports to document incidents and violations.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Examined incoming and outgoing mail to detect contraband.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Documented inmate behavior and activities in logbooks.
  • Conducted security checks of inmates and living areas.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Routinely counted inmates and in response to potential security breaches.

Bellagio hotel & casino

Security Officer
12.2011 - 06.2013

Job overview

  • Monitored CCTV cameras and alarm systems for security breaches.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Examined doors, windows and gates to verify security.
  • Wrote detailed reports of all security breaches and investigations.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Responded quickly to incidents and assessed active situations for security concerns.

Treasure Island Resort & Casino

Teller
12.2011 - 01.2013

Job overview

  • Referred customers to other banking departments for specialized services.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Maintained friendly and professional customer interactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Railroad Pass Hotel and Casino

Security Officer
03.2011 - 12.2011

Job overview

  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Reported suspicious activities and persons to law enforcement.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked and verified photo identification prior to granting facility access.

Exclusive protection inc

Security Officer
01.2010 - 01.2011

Job overview

  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Issued access cards to authorized personnel to monitor access points.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Triton security inc

Security Officer
02.2010 - 09.2010

Job overview

  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Mannheim auto auction

Security Officer
03.2009 - 03.2010

Job overview

  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Issued access cards to authorized personnel to monitor access points.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

FedEx

Package Handler
05.2008 - 03.2009

Job overview

  • Followed safety regulations to maintain safe work environment.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Followed verbal and written instructions to properly move and ship products.
  • Maintained clean, orderly work environment free of hazards.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.

Education

Penn Foster Career School
Scranton, PA

Electronics Certificate from Electrical, Electronics And Communications Engineering
09-2024

El Camino High School
Woodland Hills, CA

High School Diploma
01.2007

Skills

  • System Testing
  • Maintenance and repairs
  • Materials Testing
  • Troubleshooting
  • Digital electronics
  • Test equipment operation
  • Electrical Safety
  • Functional Testing
  • Instrument Calibration
  • Electrical inspection
  • Mechanical testing
  • Verbal Communication
  • Security Procedures
  • Emergency Response
  • Inmate Supervision
  • Integrity and Honesty
  • De-Escalation Techniques
  • Policy Enforcement
  • Restraint Techniques
  • Surveillance
  • Leadership Qualities
  • Assertiveness
  • Discretion and Confidentiality
  • Trained in defensive tactics
  • Physical Fitness
  • State and federal laws knowledge
  • Patrol techniques
  • Firearms proficiency
  • Crisis Prevention Intervention (CPI)
  • Teamwork and Collaboration
  • Attention to Detail
  • Positive and Friendly Attitude
  • Willing to Learn
  • Responsible and Trustworthy
  • Customer Service
  • Cleanliness standards
  • Heavy Lifting
  • Safe Food Handling
  • Hospitality service expertise
  • Time Management
  • Valid Driver's License
  • Clean Driving Record
  • Safe Driving Practices
  • Problem-Solving
  • Punctual and Reliable
  • Patience and understanding
  • Friendly, Positive Attitude
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution

Timeline

Engineering Technician I

JT4 LLC
11.2023 - Current

Server Assistant

Javiers Mexican Cuisine
03.2022 - Current

Sales Consultant

Findlay Cadillac
01.2020 - 06.2021

Equipment Operator

U.S. Navy
06.2019 - Current

Armed Transit Officer

Allied Universal security services
09.2017 - 06.2018

Chauffeur/Driver

Bell Transportation
03.2017 - 06.2019

Public Safety Officer

University Medical Center of Southern Nevada
10.2016 - 03.2017

Extradition Agent

Prisoner transportation services of America LLC
03.2016 - 06.2016

Security Officer

SLS Las Vegas
03.2015 - 03.2016

Corrections Officer

Nevada Department of Corrections
06.2013 - 03.2016

Security Officer

Bellagio hotel & casino
12.2011 - 06.2013

Teller

Treasure Island Resort & Casino
12.2011 - 01.2013

Security Officer

Railroad Pass Hotel and Casino
03.2011 - 12.2011

Security Officer

Triton security inc
02.2010 - 09.2010

Security Officer

Exclusive protection inc
01.2010 - 01.2011

Security Officer

Mannheim auto auction
03.2009 - 03.2010

Package Handler

FedEx
05.2008 - 03.2009

Penn Foster Career School

Electronics Certificate from Electrical, Electronics And Communications Engineering

El Camino High School

High School Diploma

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Brandon Cruz