Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brandon Culpepper

Phenix City,AL

Summary

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Elite Family Medicine
Columbus, GA
09.2023 - Current
  • Call patients to confirm scheduled appointments and obtain additional details.
  • Provide support to clinical staff during patient visits, including rooming patients and documenting chief complaints.
  • Verify insurance coverage for appointments and collect co-payments as required.
  • Schedule and follow up on patient appointments, collect and process patient payments and maintained patient files.
  • Straighten up waiting room to maintain neat and organized space.
  • Answer incoming calls, respond to inquiries from patients and other medical offices.
  • Greet each patient pleasantly and offer desk sheet for easy sign-in.
  • Take messages from patients and promptly relay to appropriate staff.

Server/Cashier/Catering Associate

B. Merrells
Columbus, GA
10.2017 - Current
  • Display enthusiasm and knowledge about restaurant's menu and products.
  • Maintain knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Maintain polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provide excellent customer service to ensure satisfaction.
  • Maintain records of transactions made during shift as required by law or company policy.
  • Greet customers, answered questions and recommended specials to increase profits.
  • Check with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepare checks, itemizing total meal costs and taxes.
  • Clean tables and chairs to prepare dining area for next customers.
  • Handle money transactions accurately while following company procedures for handling cash payments.
  • Operate POS terminals to input orders, split bills and calculate totals.
  • Train new employees on restaurant procedures and plating techniques.

Education

High School Diploma -

Smiths Station High School
Smiths Station, AL
05-2016

Skills

  • HIPAA Compliance
  • Insurance Verification
  • Medical Charting
  • Billing Support
  • Medical Terminology
  • Front Desk Operations
  • Documentation
  • Patient Registration
  • Patient Scheduling
  • Microsoft Office
  • Appointment Management
  • Paperwork Coordination
  • Telephone Etiquette

References

References available upon request.

Timeline

Medical Receptionist

Elite Family Medicine
09.2023 - Current

Server/Cashier/Catering Associate

B. Merrells
10.2017 - Current

High School Diploma -

Smiths Station High School

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Brandon Culpepper