Detail-oriented professional with a strong background in customer relationship management, quality control, and paint application. Proven ability to enhance customer satisfaction through effective communication and meticulous attention to detail.
Overview
17
17
years of professional experience
Work History
Assistant Body Shop Manager
Mark Porter Chevrolet Buick GMC
Ashland, Kentucky
04.2017 - Current
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Completed day-to-day duties accurately and efficiently.
Paint Prepper
Don Hall SuperCenter
ashland , KY
04.2017 - 11.2021
Prepared surfaces by sanding, cleaning, and masking prior to painting.
Operated spray equipment to apply primer and paint on various surfaces.
Managed inventory of paint supplies and tools for optimal usage.
Cleaned and properly stored paint equipment and supplies at end of each workday.
Provided assistance in other areas of the shop when needed such as helping with clean up duties.
Cleaned and prepared surfaces for painting by sanding, scraping, and washing.
Installed masking tape around trim pieces in order to protect them during the painting process.
Performed minor repairs to damaged areas such as filling holes or cracks with putty before applying primer or basecoat paints.
Inspected painted surfaces for quality control purposes.
Painter's Helper
Superior Chrysler Dodge Jeep Ram
ashland , KY
06.2011 - 03.2017
Followed safety protocols while handling chemicals and paints.
Supported painters by cleaning brushes and equipment after use.
Mixed paint according to specifications for various automotive finishes.
Assisted painters in preparing surfaces for painting and repair.
Loaded and unloaded materials for painting projects as needed.
Organized and cleaned work area and tools.
Inspected surfaces for imperfections before painting application.
body shop clean up
Superior Chrysler Dodge Jeep Ram
ashland , ky
11.2008 - 06.2011
Clean and sweep the floors.
Clean up the trash and take it to the dumpster.
After the vehicle repair is complete, I washed and vacuumed the vehicle, wiped down the door trim panel, and cleaned all areas of the car.
I went and picked up parts.
Occasionally, I answer phone calls when management goes to lunch.
I followed the rules and guidelines and did what the manager told me to do as instructed.
Body Shop Parts Manager and Production Assistant at Diamond Hills Collision CenterBody Shop Parts Manager and Production Assistant at Diamond Hills Collision Center