Brandon Czalbowski
Lafayette
Summary
I've worked between three Trilogy long-term care campuses (just under six years), directing two in the Lafayette cluster, overseeing 140 residents, and 145 staff members. I have experience in planning and operations management. I've excelled in driving resident, family, and staff engagement, and demonstrating organizational improvement, achieving a 26% turnover ('24), and ranking 8th out of 132 campuses in our five-state footprint during our recent fall CSS survey. I'm skilled in budgeting and building strong, collaborative teams, consistently enhancing resident satisfaction and compliance with strict regulatory requirements. Outside of my campus, I belong to several mutual aid societies, one being Cuba's oldest 'Cabildo.' Once I understand the mission, I'm a results-driven, resourceful leader.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Director
Trilogy Health Services
02.2020 - Current
- Worked closely with senior leadership and divisional support to guide operational improvement, aligning with the organizational, as well as campus-level, goals.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during many transitions.
- Forge strong relationships and trust with teammates and the support team, providing regular updates on organizational progress, and soliciting their expertise when needed. I worked between three campuses and consecutively raised our Trust Index biannually during our ESS surveys.
- Monitored compliance with federal, ISDH, CMS, and CDC laws and regulations to protect the organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover. Average 12 mt turnover in 2024, 26%.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments. Successfully executed this through adherence to rigorous recruitment, retention, and recognition programs.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
Operations Manager
E Motors
10.2016 - 02.2020
- Oversaw five international sales accounts.
- Coordinated trade shows between Chicago and Las Vegas events.
- Trained new teammates on sales accounts, warehouse operations, and AI Floor Scrubber technologies.
- Engaged vendors and walk-in clients at the Griffith location regarding online sales, returns, and demos.
Education
Bachelors Of Science - Business Administration
Indiana University Northwest
05.2019
Skills
- Community engagement
- Program management
- Strategic planning
- Project management
- Budgeting and financial management
- Operations management
- Staff management
- Relationship building
- Public speaking
- Leadership development
- Compliance and regulations
- Government relations
- Resident satisfaction
- Crisis management
- Sales management
- Performance feedback
- Goal setting
- Policies and procedures
Certification
HFA (Health Facility Administrator) Licensed
Timeline
Executive Director
Trilogy Health Services
02.2020 - Current
Operations Manager
E Motors
10.2016 - 02.2020
Bachelors Of Science - Business Administration
Indiana University Northwest
Similar Profiles
Shanna BarnsShanna Barns
Executive Director at Trilogy Health ServicesExecutive Director at Trilogy Health Services
Nana S. Ampem, APRN, PMHNP-BCNana S. Ampem, APRN, PMHNP-BC
Registered Nurse, skilled care, memory care and assisted living units at Trilogy Health ServicesRegistered Nurse, skilled care, memory care and assisted living units at Trilogy Health Services
Jordane NelsonJordane Nelson
Certified Nursing Assistant at Trilogy Health ServicesCertified Nursing Assistant at Trilogy Health Services
Keena HoseyKeena Hosey
Billing Follow Up Specialist at Trilogy Health Services RCSBilling Follow Up Specialist at Trilogy Health Services RCS
CELESTINE OHAGHICELESTINE OHAGHI
GENERAL LABOR at GCS Industrial groupGENERAL LABOR at GCS Industrial group