Brandon Dartez
Kingsland,Ga
Summary
Proven leader and strategic thinker, adept at driving profitability and operational efficiency at Zaxbys. Excelled in staff management, fostering team agility, and implementing cost-saving measures. Demonstrated expertise in budgeting and finance, alongside a talent for enhancing customer satisfaction. Achieved significant business growth through innovative sales development and effective problem resolution. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
General Manager
Zaxbys
02.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established standard operating procedures that enhanced employee performance.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Supported store operations by providing accurate monetary change for cash registers at the beginning of each shift.
- Supervised office inventory levels, ordering supplies as needed while adhering to budget constraints effectively.
- Increased accuracy of cashier transactions through regular training sessions on proper cash handling techniques.
Manager
Zaxbys
08.2020 - 02.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Managed 48 employees through out a weeks of operation.
- Overviewed a 5 million dollar store in net revenue.
- Managed daily inventory with one major one beginning of each week.
Cook
Zaxbys
03.2017 - 08.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
No Degree - Business Administration
Valdosta State University
Valdosta, GA05.2022
High School Diploma -
Camden County High School
Kingsland, GA05.2018
Skills
- Problem Resolution
- Operations Management
- Staff Management
- Training and coaching
- Training and Development
- Sales Development
- Budgeting and finance
- Profitability improvement
- Employee Coaching
- Payroll Processing
- Cash Flow analysis
- Tax Preparation
- Payroll Administration
- Invoice balancing
- Data inputting
Timeline
General Manager
Zaxbys
02.2023 - Current
Manager
Zaxbys
08.2020 - 02.2023
Cook
Zaxbys
03.2017 - 08.2018
No Degree - Business Administration
Valdosta State University
High School Diploma -
Camden County High School
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