BRANDON DAVIS
San Antonio,TX
Summary
Dedicated customer service with strong communication skills and a passion for resolving customer issues in a timely manner. Highly motivated and efficient worker with a passion for making people's experience easier.
Overview
3
3
years of professional experience
Work History
Catering Server
Smokey Mo's BBQ
2021.10 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
Front of House
Smokey Mo's BBQ
2021.10 - Current
- Led pre-shift meetings for Front of House staff members, reviewing daily specials, upcoming events, or pertinent announcements as necessary.
- Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.
- Trained new employees on company procedures, ensuring consistent quality in front of house services.
- Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
BACK OF HOUSE
Smokey mo's
2021.10 - Current
- I learned to have a sense of urgency which helps me able to multitask
- Prepping ,seasoning and cooking.
- Ensured kitchen cleanliness, adhering to health and safety regulations for optimal sanitary conditions.
- Assessed staff performance regularly, providing constructive feedback for continuous improvement efforts.
- Collaborated with front-of-house staff to ensure seamless service during peak hours.
- Implemented cross-training initiatives, resulting in a more versatile workforce capable of handling various tasks as needed.
- Reduced food waste through effective inventory management and proper storage techniques.
Education
HIGH SCHOOL -
Johnson Highschool
San Antonio01.2022
Skills
- English
- Stress Tolerance
- Guest service
- Cleaning and sanitizing
- Strong Communication Skills
- Order Taking
- Food Safety
- Exceptional customer service
- Safe Food Handling
- Flexible Schedule
- Event Setup and Breakdown
- Guest Relations
- Detail Oriented
Additional Information
Customer assistance
Personal Information
Date of Birth: 12/11/03
References
- Nathan Eckard, Smokey mo's, San Antonio, Texas, (210) 577-0287
- Steven Santos, Johnson High school, San Antonio, ssanto10@neisd.net, Teacher
Timeline
Catering Server
Smokey Mo's BBQ
2021.10 - Current
Front of House
Smokey Mo's BBQ
2021.10 - Current
BACK OF HOUSE
Smokey mo's
2021.10 - Current
HIGH SCHOOL -
Johnson Highschool
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