Brandon Davis

Did both small service repairs such as filter cleans, diverter valve and check valve replacements, programmed control boards such as the easytouch, intelliflo, omnilogic, etc. as well as ran several maintenance routes.

• Trained new employees on how to maintain pools and how to promote great customer service.
• Followed up on problematic situations that had recently occurred.
• Inspected pool equipment and verified proper functionality to maintain safety standards.
• Demonstrated proper methods for operating equipment after it had been installed to new pool owners.
• Educated new pool owners in proper pool operation and maintenance.
• Demonstrated courtesy, respect and professionalism to promote company values and customer care.

• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Managed store organization and purchasing functions.
• Optimized store displays and appearance with strategic merchandising.
• Maintained customer satisfaction and gained new ones by simply showing great customer service while making sure my team did the same.
• Won the Most Improved Store Of The Year award after my second full year as a manager.

• Overall customer service. Helped new pool owners or seasoned pool owners with problems they had going on.
• Provided professional feedback and solutions to customers whether it was for a dirty pool, a cleaner that was in the shop for repairs or any bad situation.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Stocked inventory and helped promotions that were going on at the time.

• Provided any feedback for newly inquiring members of the gym
• Gathered new leads while following up with ones that I had recently enrolled.
• Helped encourage other teammates with the same position as mine.

• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Collected outstanding deposits and any fees.