Brandon Dean
Jacksonville,Fl
Summary
I consider myself a professional HVAC technician with strong expertise in installing, maintaining, and repairing heating, ventilation, and air conditioning systems. I am known for high standards, team collaboration, and adaptability to changing needs. My skills include system diagnostics, troubleshooting, and ensuring optimal performance. I am reliable and results-driven with a focus on achieving client satisfaction and operational efficiency.
I am also a dynamic general manager with a focus on enhancing service delivery and operational efficiency. Skilled in problem resolution, team leadership, and fostering cooperation, resulting in increased sales and improved customer relationships.
I am very proficient in safety enforcement and decision-making within high-paced environments. Known for effective communication and conflict resolution, dedicated to promoting sportsmanship and ensuring participant safety.
Overview
11
11
years of professional experience
Work History
Paintball Referee
Paintball Adventures
Jacksonville, FL
08.2015 - Current
- Enforced game rules and safety protocols to ensure fair play and participant safety.
- Observed player conduct and made decisions on penalties or rule violations promptly.
- Facilitated communication between teams to promote sportsmanship and cooperation during matches.
- Trained new referees on game regulations, procedures, and effective conflict resolution techniques.
- Conducted regular equipment inspections to maintain safety standards and operational readiness.
- Managed inventory of rental equipment, ensuring proper functionality while minimizing repair costs over time.
- Educated participants about safety protocols, leading to reduced injury occurrences during games.
- Increased customer satisfaction by providing assistance with gear, field layout, and game strategies.
- Contributed to the growth of returning clientele with exceptional customer service and thorough knowledge of paintball fundamentals.
- Ensured fair gameplay by closely monitoring players and making impartial decisions as a referee.
- Maintained an organized playing environment by conducting regular inspections and ensuring field cleanliness.
- Provided a positive experience for new players by offering helpful advice on equipment usage and gameplay tactics.
- Enhanced player safety by enforcing paintball rules and regulations consistently.
- Promoted good sportsmanship among players.
- Kept track of time and scores during games
- Stayed physically fit to keep up with pace of games.
- Enforced rules and regulations during games to facilitate safe and fair play.
HVAC Installer
Above & Beyond Heating and Air
Jacksonville, FL
05.2024 - 02.2026
- Installed HVAC systems according to specifications and safety standards.
- Conducted routine maintenance checks to ensure optimal system performance.
- Collaborated with team members to troubleshoot and resolve installation issues.
- Assisted in the training of new installers on best practices and safety protocols.
- Utilized diagnostic tools to identify malfunctions in heating and cooling systems.
- Maintained accurate records of installations, repairs, and service calls for accountability.
- Communicated effectively with clients regarding system operation and maintenance guidelines.
- Improved installation efficiency by implementing streamlined processes and techniques.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Installed components to improve HVAC system performance.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthrough after completion of installations.
- Inspected cooling systems and identified potential problems.
- Performed routine maintenance on heating and cooling systems.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Supervised and instructed assistants.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Worked overtime, holidays and weekends to accommodate company needs.
General Manager
RaceTrac
Jacksonville, FL
02.2017 - 05.2024
- Oversaw daily operations to ensure organizational efficiency and staff productivity.
- Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
- Coordinated cross-functional teams to streamline processes and improve communication within departments.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Trained and mentored staff on best practices in customer engagement and operational procedures.
- Facilitated regular meetings to align team goals with organizational objectives and foster collaboration.
- Established quality assurance protocols to maintain high standards in service delivery and operational processes.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Education
High School Diploma -
Mandarin High School
Jacksonville, FLSkills
- Situational awareness
- Coaching experience
- Physical fitness
- De-escalation techniques
- Safety enforcement
- Equipment inspection
- Weather adaptation
- Player supervision
- Instructional skills
- Field maintenance
- Fair play advocacy
- Sportsmanship promotion
- Teamwork and cooperation
- Time management
- Decision-making skills
- Good judgement
- Good sportsmanship
- Public speaking
- Stamina
- Good eyesight
- System installation
- Ductwork installation
- Electrical wiring
- Sheet metal fabrication
- Leak testing
- HVAC controls
- Schematic reading
- Thermostat installation
- Technical troubleshooting
- System maintenance
- Equipment replacement
- Duct cleaning
- Unit installation
- HVAC change-out procedures expert
- Soldering
- Adaptable
- Quality-focused
- HVAC system design
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Team leadership
- Relationship building
- Inventory control
- Employee scheduling
- Motivation
Timeline
HVAC Installer
Above & Beyond Heating and Air
05.2024 - 02.2026
General Manager
RaceTrac
02.2017 - 05.2024
Paintball Referee
Paintball Adventures
08.2015 - Current
High School Diploma -
Mandarin High School