Brandon DeShazer

I took a step back to work for a better company and stop the need to quit so often

At subaru I help train new staff, I close deals and offer support wherever needed as well as work with Care Connect service ledgers to identify the best service to sales opportunities.

Depending on which manager is closing I still call in and rehash deals at times as well as desk deals when needed.

• At Davis I am counted on to communicate store plans to the team and give them the tools necessary to execute on those plans as well as their personal goals. Accomplishing this includes personal monitoring of every deal, using every experience as a training opportunity for growth and betterment in preparation for the next deal as well as
• Tracking and confirming appointments for the day and week including team follow up.
• Weekly or daily training sessions and meetings are conducted as needed.
• I make sure to talk with every customer in order to find resolutions to more difficult problems while also insuring high CSI percentage (Customer Satisfaction Index)
• I instill culture and process based on a personal mantra of “you don’t have to BS if you can make it make sense”.
• I run Route One and CDK
• My post Covid per copy profit still averages close to 5k
• I desk AND submit my own deals, rarely relying on a box close
• I convert a high ratio of OSF customers and cash buyers to finance deals
• Insure metrics are being tracked from leads, to floor, desk and delivery

• My time at Colonial Life has been very illuminating and rewarding while growing in new aspects of leadership, business relations and team building. The businesses and lives we have been able to impact while achieving new sales growth of 657.28% YOY coupled with a 311.29% sales plan in the second quarter of 2023 has bolstered my confidence to lead and succeed in any sales field.
• Build a team of Sales Managers and Sales Reps while training them in Colonial Life benefits and sales strategies.
• Help canvas the district I am responsible for being, South Houston, Clear Lake, Galveston and Baytown to Alvin.
• Follow Market trends in the voluntary benefits field.
• Create a tailored approach with understanding of each industry from medical to industrial.
• Meet sales plan quotas quarterly for the Agency under Colonial Life.
• Offer field and account support.
• Conduct closing meetings with CEO’s, HR Presidents and Plan Administrators.
• Give group presentations to employees before enrollments take place.
• Manage accounts to keep them active.

• Direct daily operations by employing effective sales techniques to close difficult deals with prospective customers through proactive engagement, resulting in improved sales performance
• Oversee sales team activities while supervising recruitment initiatives to build high-performance teams for driving business growth
• Conduct sales meetings to identify and address areas of concern for maximizing productivity rate, leading to exponential sales development
• Anticipate customer needs by conducting in-depth research to offer products based on individual preferences while communicating with banks for faster funding and better callbacks
• Perform thorough inspections by examining service records and evaluating vehicle condition for facilitating appraisal procedures to guide customers with official estimate of fair market values
• Train sales associates through talent development programs to build rapport with customers and deliver positive sales experiences, resulting in an average customer satisfaction index score above 975
• Achieve sales goals of $3000 minimum per copy of both new and used cars by profiling target audience and promoting benefits through detailed product demonstrations and proper guest sheet qualification

• Monitor, analyze, and evaluate employees’ performance levels to determine and highlight shortcomings for achieving weekly, monthly, and annual sales targets within specified deadlines
• Ensure a closing ratio of at least 45% by personally guiding and overseeing deals through proactive supervisory practices
• Maintain top sales metrics by introducing continuous performance improvements to improve KPIs while motivating team members for achieving departmental goals in record times

• Streamlined floor management activities by determining and resolving problems to improve efficiency level across multiple departments
• Cultivated and nurtured strong customer relationships by employing exceptional communication and interpersonal skills to drive business success
• Facilitated interdepartmental coordination by corresponding with team members to share resources and minimize workloads through workflow optimization techniques

• Succeeded in reaching 75% ancillary product penetration by building loyal customer relationships based on commitment and dedication
• Provided consulting services to customers for supporting decision-making procedures by offering strategic advice regarding finance options
• Assisted with training activities by familiarizing new recruits with standard operating procedures and sales techniques through coaching initiatives and personalized guidance

• Supported operational development by training new salespersons for developing selling skills and accomplishing sales objectives through team collaboration and coordination
• Delivered assistance in expanding customer base by researching market opportunities and strengthening relationships with existing customers for facilitating repeat business
• Learned technical skills and negotiation tactics by studying business insights and assisting with key sales processes to boost revenue growth