Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Brandon Dickens

Mobile,AL

Summary

Proactive and customer-oriented professional with a solid background at Winn Dixie, excelling in customer service and assistance. Demonstrated work ethic and integrity, alongside patience and empathy, ensuring high accuracy in transactions and customer satisfaction. Adapted to business needs with flexibility, significantly enhancing the shopping experience. Skilled in cash handling and fostering positive customer interactions.

Overview

2025
2025
years of professional experience

Work History

Cashier/Bagger

Winn Dixie
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

Walgreens
07.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate Of Applied Science - Process of Operation

Mississippi Gulf Coast Community College
Perkinston, MS
12.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Customer Service Representative

Walgreens
07.2024 - Current

Cashier/Bagger

Winn Dixie

Associate Of Applied Science - Process of Operation

Mississippi Gulf Coast Community College

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Brandon Dickens