BRANDON DINOTO
Savannah,GA
Summary
Experienced business professional eager to contribute dynamic operations, marketing, public relations, administrative and coordination skills in a challenging assignment.
Overview
27
27
years of professional experience
Work History
Beauty Salon Coordinator
Wax And Wane Waxing Salon
Savannah, GA
06.2025 - Current
- Coordinated scheduling and appointment management to optimize client flow and service delivery.
- Enhanced customer experience by providing detailed information on services and products.
- Implemented inventory tracking systems to ensure availability of essential supplies and materials.
- Developed training materials for new staff, improving onboarding efficiency and service consistency.
- Streamlined communication between clients and technicians to minimize misunderstandings and enhance satisfaction.
- Managed social media accounts, increasing salon visibility and engagement with potential customers.
- Conducted regular assessments of operational processes, identifying areas for workflow improvements.
- Maintained a clean and inviting salon environment to promote client comfort and encourage repeat business.
- Implemented comprehensive safety protocols in compliance with state regulations, ensuring a safe and healthy environment for both clients and staff.
- Implemented inventory management systems to minimize product waste and optimize stock levels.
- Collaborated with salon owner to develop new services and package offerings for clientele growth.
- Reduced no-shows through proactive communication strategies like reminder calls or text messages prior to scheduled appointments.
- Provided exceptional customer service, addressing concerns promptly and professionally, resulting in increased client loyalty.
Dental Concierge
Dental Harbor
Savannah, GA
06.2024 - 06.2025
- Guest services, set up new patient appointments
- Keep schedule tight, organized and filled
- Input patient insurance information
- Send referrals and call in prescription medications
Assistant Manager
Presidents Quarters Inn
Savannah, GA
01.2021 - 01.2024
- Supervise front desk operations with a strong focus on guest satisfaction
- Provided first class concierge services
Team Leader & Wedding Coordinator
40 Volume Salon and Spa
Savannah, GA
01.2019 - 01.2021
- Oversee salon operations and customer experience
- Manage and coordinate all wedding and special event contracts
Assistant Manager
Cosmo Prof
Egg Harbor Township, NJ
01.2017 - 01.2019
- Assist Manager with daily operations
- Provide customer service and expert advice to clients
- Complete in-person and online orders
Assistant Manager
The Gardens Hotel
Key West, FL
01.2015 - 01.2017
- Assist General Manager to improve operations, sales and profitability
- Provide an exceptional in-house experience for hotel guests
- Organize community events at the hotel
Owner
Buddha Beauty Bar
Key West, FL
01.1999 - 01.2015
- Successfully started-up this personal services and styling venture.
- Oversaw and directed five Stylists and a Manicurist.
- Strong focus on outstanding customer service and staff training and development.
Education
High School Diploma - General Studies
Maine West High
Des Plaines, IL1989
Cosmetology
Piviot Point
Chicago, IL1989
Skills
Strong organization
Employee training
Appointment scheduling
Task delegation
Industry trends
Customer service
Problem-solving skills
Salon safety and security
Decision-making skills
Cleanliness and sanitation
Safety awareness
Commitment to quality and service
Client satisfaction
Client relations
Accurate money handling
Recruitment and hiring
Guest relations
Employee relations
Scheduling
Training staff
Inventory controls
Staff collaboration
CAREER PROFILE
- Over 20 years of business operations and staff management experience.
- Notable coordinator and facilitator.
- Strong leadership skills.
- Expertise in customer service and satisfaction.
- Well-organized multi-tasker with strong detail orientation.
- Self-motivated, self-directed.
Timeline
Beauty Salon Coordinator
Wax And Wane Waxing Salon
06.2025 - Current
Dental Concierge
Dental Harbor
06.2024 - 06.2025
Assistant Manager
Presidents Quarters Inn
01.2021 - 01.2024
Team Leader & Wedding Coordinator
40 Volume Salon and Spa
01.2019 - 01.2021
Assistant Manager
Cosmo Prof
01.2017 - 01.2019
Assistant Manager
The Gardens Hotel
01.2015 - 01.2017
Owner
Buddha Beauty Bar
01.1999 - 01.2015
High School Diploma - General Studies
Maine West High
Cosmetology
Piviot Point