Brandon Dittman
Wilmington,NC
Summary
Versatile Customer service experience. Driven with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions.
Overview
11
11
years of professional experience
Work History
Caddy
Eagle Point Golf Club
05.2024 - Current
- Assisted golfers with selecting clubs, choosing strategies and lining up shots.
- Repaired divots and ball marks and raked bunkers to increase course attraction.
- Determined distances to pins and advised players on proper clubs and methods.
- Maintained smooth pace of play for golfers on course.
Caddy
Caddy Master
03.2021 - 05.2024
- Assisted golfers with selecting clubs, choosing strategies and lining up shots.
- Repaired divots and ball marks and raked bunkers to increase course attraction.
- Determined distances to pins and advised players on proper clubs and methods.
- Maintained smooth pace of play for golfers on course.
CMT Technician
Summit Engineering, Laboratory, and Testing, Inc
03.2019 - 02.2020
Tower/Civil Hand
Ascend Wireless
03.2018 - 12.2018
- Install of telecommunication equipment on cell phone towers.
- Maintenance of telecommunication equipment.
General Manager
Jersey Mikes
01.2014 - 01.2018
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Fire Science
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma -
Mallard Creek High School
Charlotte, NC05-2011
Skills
- Strategic Thinking
- Technical assistance
- Customer Relationship Management
- Client Engagement
- Employee Performance Management
- P&L Management
- Staff Supervision
- Schedule Management
- Expense Control
- Leadership
- Customer Relations
Timeline
Caddy
Eagle Point Golf Club
05.2024 - Current
Caddy
Caddy Master
03.2021 - 05.2024
CMT Technician
Summit Engineering, Laboratory, and Testing, Inc
03.2019 - 02.2020
Tower/Civil Hand
Ascend Wireless
03.2018 - 12.2018
General Manager
Jersey Mikes
01.2014 - 01.2018
Fire Science
University of North Carolina At Charlotte
High School Diploma -
Mallard Creek High School
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