Hardworking and determined with skills in adapting to situational circumstances and acting quickly to resolve team conflicts. Detail obsessed worker with a desire to learn and grow professionally.
Overview
12
12
years of professional experience
Work History
Crew Manager / Landscape Laborer
Top Notch Landscaping
03.2012 - Current
Supervised work crews on site when fulfilling a job ensuring quality work was provided.
Managed team according to company standards and compliance requirements.
Enforced strict safety protocols to protect crew members.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.
Offered advice and assistance to customers, paying attention to their wants and needs.
Education
Bachelor of Science - Cybersecurity
The University of West Florida
Pensacola, FL
05.2025
Associate of Applied Science - Network Administration
Coastal Alabama Community College
Bay Minette, AL
12.2022
Skills
Problem solving
Adaptability
Strong Work Ethic
Project Design and Oversight
Effective communication
Report Preparation
Interpersonal skills
Technical knowledge
Accomplishments
Assisted in start up of Family Promise in Baldwin County and surrounding counties.
Worked in the mission field through my teenage years in Kenya, Nicaragua, and Puerto Rico.
Timeline
Crew Manager / Landscape Laborer
Top Notch Landscaping
03.2012 - Current
Bachelor of Science - Cybersecurity
The University of West Florida
Associate of Applied Science - Network Administration
Coastal Alabama Community College
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