Brandon Downing
16928 Sunny Hollow Rd. Edmond,OK
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesperson
Bob Howard Dodge Auto Group
Lawton , Oklahoma
2024.05 - Current
- Generated new business opportunities through cold calling campaigns.
- Educated customers about products and services offered by the company.
- Collaborated with team members to develop effective sales plans.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Monitored inventory levels and placed orders as needed.
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
- Maintained accurate records of customer interactions and transactions.
Sales Person
Edmond Hyundai
Lawton , Oklahoma
2016.04 - 2024.04
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Gathered data on competitors' pricing, products, and promotional activities.
- Resolved customer complaints promptly and efficiently.
- Advised customers on the latest product features and benefits.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Provided personalized service to build relationships with customers.
- Developed and implemented strategies to meet sales quotas.
- Collaborated with team members to develop effective sales plans.
- Maintained accurate records of customer interactions and transactions.
- Educated customers about products and services offered by the company.
- Monitored inventory levels and placed orders as needed.
- Assisted customers in selecting appropriate products or services for their needs.
- Sparked social conversations with customers to provide a friendly atmosphere and smooth shopping experience.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
- Acquired new customers and identified unique needs to deliver relevant products.
- Developed vital customer relationships to increase sales.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Provided every customer with comprehensive assistance upon entering the store, through merchandise selection, and completion of purchases.
- Recruited and trained new hires to optimize profitability.
Night Sales Manager
Name Brand Clothing 1/2 of 1/2
Lawton , Oklahoma
2014.08 - 2018.04
- Maintained accurate records of all transactions between customers and company representatives.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Created and presented monthly reports on sales performance to management.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Managed daily operations of sales department, including supervision of staff members.
- Developed and implemented sales strategies to increase market share.
- Provided technical support for customers, answering questions about product features and capabilities.
- Established relationships with key clients while maintaining existing customer base.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Resolved customer complaints regarding sales and service.
- Coached, developed, and motivated team to achieve revenue goals.
- Supported sales team members in driving growth and development.
Education
Associate of Applied Science - Engineering
Oklahoma State University - Oklahoma City
Oklahoma City, OK2018-05
Business
Washburn University of Topeka
Topeka, KSSkills
- Customer Needs Assessment
- Client Account Management
- Problem-solving skills
- Sales expertise
- Listening Skills
- Excellent interpersonal skill
- Exceptional customer service
- Reliable and punctual
- Multi-tasking strength
- Teamwork and Collaboration
- Goal-Oriented
- Written and oral communication skills
- Superb time management
Accomplishments
- 2-time salesperson of the month - Edmond Hyundai
Certification
- Sales License
Timeline
Salesperson
Bob Howard Dodge Auto Group
2024.05 - Current
Sales Person
Edmond Hyundai
2016.04 - 2024.04
Night Sales Manager
Name Brand Clothing 1/2 of 1/2
2014.08 - 2018.04
Associate of Applied Science - Engineering
Oklahoma State University - Oklahoma City
Business
Washburn University of Topeka
- Sales License
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