Detail-oriented professional with extensive experience in administrative support, operational management, and team leadership. Proven ability to enhance organizational efficiency through meticulous record-keeping, streamlined processes, and effective communication. Skilled in managing multi-faceted responsibilities in fast-paced environments while maintaining high standards of quality and compliance. Adept at training and mentoring team members to optimize performance and achieve operational excellence. Strong problem-solving skills demonstrated in resolving issues promptly and efficiently. Dedicated to fostering a positive work environment and delivering exceptional service.
Overview
13
13
years of professional experience
Work History
Clinic Assistant
Department Of Defense - Navy
09.2021 - 08.2024
Helped front desk staff register and process patients.
Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
Demonstrated adaptability by effectively managing multiple responsibilities simultaneously while maintaining high-quality results across all areas of responsibility within the clinic setting.
Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
Facilitated documenting clinic activities and updated medical records.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
Packed, secured, labeled and applied postage to materials to prepare medical records for shipment.
Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
Collaborated with clinical staff to identify necessary supplies for daily operations and special procedures.
Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment.
Conducted routine equipment inspections to ensure functionality and compliance with safety standards, maintaining a safe environment for patients and staff.
Improved overall equipment performance by conducting regular preventive maintenance, prolonging the lifespan of devices.
Managed the repair or replacement process for faulty equipment, minimizing downtime and ensuring optimal functionality.
Hyperbaric Technician
Department Of Defense - Navy
10.2018 - 08.2021
Improved patient outcomes by closely monitoring hyperbaric chamber operations and ensuring adherence to safety protocols.
Enhanced treatment efficacy by maintaining accurate records of patient's progress throughout the course of hyperbaric therapy.
Ensured optimal equipment functionality through regular inspection, calibration, and maintenance of hyperbaric chambers and related equipment.
Served as a reliable resource for colleagues seeking guidance on best practices in managing complex cases involving hyperbaric oxygen therapy.
Assisted in training new technicians on proper operational techniques, safety measures, and documentation requirements pertaining to the use of hyperbaric chambers.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Maintained accurate dive logs for regulatory compliance and operational efficiency.
Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
Reduced order processing time with effective communication between suppliers and internal departments.
Negotiated favorable contracts with vendors, achieving significant cost savings for the organization.
Purchased, organized, and distributed supplies for maintenance activities and personnel use.
Operated varied hand and power tools to complete maintenance on diver's life support systems and hyperbaric chambers.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Nurse Assistant
Department Of Defense - Navy
06.2015 - 09.2018
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
Coordinated closely with nursing staff to ensure adequate stock levels of critical supplies during high-demand periods.
Collaborated with clinical staff to identify necessary supplies for daily operations and special procedures.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Crew Trainer
McDonald's
05.2011 - 05.2015
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Mentored junior employees to improve performance, food safety, and customer service.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications.
Promoted a culture of continuous improvement by encouraging feedback from both trainees and experienced staff members alike on ways to enhance job-related skills further.
Established and maintained quality control standards.
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Education
Bachelor of Science - Aviation (Professional Pilot)
Liberty University
Lynchburg, VA
08.2025
Skills
Equipment Maintenance and Safety Compliance
Customer Service and Communication
Documentation and Record-Keeping
Team Collaboration and Leadership
Analytical Problem-Solving and Team Development
Administrative Coordination and Efficiency Improvement
Timeline
Clinic Assistant
Department Of Defense - Navy
09.2021 - 08.2024
Hyperbaric Technician
Department Of Defense - Navy
10.2018 - 08.2021
Nurse Assistant
Department Of Defense - Navy
06.2015 - 09.2018
Crew Trainer
McDonald's
05.2011 - 05.2015
Bachelor of Science - Aviation (Professional Pilot)
Liberty University
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