Brandon Ducat
Duncan
Summary
I have a strong background in customer service and a highly developed attention to detail. I work well as a self-starter as well as in a team setting and am always wanting to learn new skills in a new environment. I am looking to positively contribute to a company and its culture.
Overview
10
10
years of professional experience
Work History
Warehouse Generalist
Lineage Logistics
Richland, WA
04.2024 - 03.2025
- Use forklift to gather product for loading.
- Load trailers in a timely manner with forklift when they arrive.
- Unload inbound product with forklift for restocking.
- Maintained proper storage conditions for perishable items, minimizing spoilage and waste.
- Reduced order processing times through effective organization and prioritization of tasks.
- Facilitated seamless transitions during shift changes, maintaining accurate records of ongoing tasks to be picked up by incoming staff members.
Material Handler
Apollo Sheet Metal
Kennewick, WA
05.2019 - 02.2024
- Operate forklifts to load heavy material for deliveries.
- Transported inventory items in box trucks to appropriate locations.
- Make sure all material was stocked after receiving deliveries.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Vehicle and Customer Service Representative
Hertz Car Rental
Pasco, WA
08.2015 - 05.2019
- Worked directly with customers who were renting and returning vehicles.
- Handled insurance claims for incoming customers.
- Kept inventory of all vehicles in our fleet.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Hanford High School
Richland, WA06-2015
Skills
- Warehouse safety
- Loading and unloading
- Order picking
- Shipping and receiving
- Warehouse organization
- Pallet jack handling
- Microsoft Office Certificate
- Clear communication
- Forklift operation
- Warehouse operations
- Materials handling and transport
- Health and safety regulations
Timeline
Warehouse Generalist
Lineage Logistics
04.2024 - 03.2025
Material Handler
Apollo Sheet Metal
05.2019 - 02.2024
Vehicle and Customer Service Representative
Hertz Car Rental
08.2015 - 05.2019
High School Diploma -
Hanford High School