Brandon Ducat
Duncan
Summary
I have a strong background in customer service and a highly developed attention to detail. I work well as a self-starter as well as in a team setting and am always wanting to learn new skills in a new environment. I am looking to positively contribute to a company and its culture.
Overview
10
10
years of professional experience
Work History
Warehouse Generalist
Lineage Logistics
04.2024 - 03.2025
- Use forklift to gather product for loading.
- Load trailers in a timely manner with forklift when they arrive.
- Unload inbound product with forklift for restocking.
- Maintained proper storage conditions for perishable items, minimizing spoilage and waste.
- Reduced order processing times through effective organization and prioritization of tasks.
- Facilitated seamless transitions during shift changes, maintaining accurate records of ongoing tasks to be picked up by incoming staff members.
Material Handler
Apollo Sheet Metal
05.2019 - 02.2024
- Operate forklifts to load heavy material for deliveries.
- Transported inventory items in box trucks to appropriate locations.
- Make sure all material was stocked after receiving deliveries.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Vehicle and Customer Service Representative
Hertz Car Rental
08.2015 - 05.2019
- Worked directly with customers who were renting and returning vehicles.
- Handled insurance claims for incoming customers.
- Kept inventory of all vehicles in our fleet.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Hanford High School
Richland, WA06-2015
Skills
- Warehouse safety
- Loading and unloading
- Order picking
- Shipping and receiving
- Warehouse organization
- Pallet jack handling
- Microsoft Office Certificate
- Clear communication
- Forklift operation
- Warehouse operations
- Materials handling and transport
- Health and safety regulations
Timeline
Warehouse Generalist
Lineage Logistics
04.2024 - 03.2025
Material Handler
Apollo Sheet Metal
05.2019 - 02.2024
Vehicle and Customer Service Representative
Hertz Car Rental
08.2015 - 05.2019
High School Diploma -
Hanford High School
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